endota spa Chatswood

I went for a 60 minute pregnancy massage there today, and was quite disappointed with the service. The massage itself was OK, and the masseuse was friendly enough. My appointment was at 2pm. When I got there at 2:05pm, they asked me to fill out some questionnaire (which I figured they will use to sell me something afterwards) and asked if I would like some tea. They then read to me what I had written and confirmed what kind of massage I wanted. This must have taken at least 15 minutes. The massage itself felt very short. The masseuse told me that it was over and to take my time to get dressed. After getting dressed, I checked my phone and it was only 3:01pm. So I asked why she gave me a 45 minute massage when the massage says 60 minutes. She then told me that the 15 minute "tea and consultation" was counted towards the 60 minute massage. I felt ripped off, especially since the massage itself was pretty pricey!! I asked the lady at reception why they were counting me filling out their form towards the 60 minutes, and they said they needed that information. I said well great for you but why am I paying for it, it doesn't benefit me to give them this information. Was really annoyed. She later said she will reduce the price to $110 for that 15 minute of massage I didn't get. Glad she adjusted it but come on guys, you charge $145 for an hour of massage and you take away 15 minutes of the massage?? That's one fourth of what I was paying for! Never going back.
1 7 years ago (17-07-2017)

Today I thought I would try the spa and had a wonderful 90 minute hot stone massage at the. After the massage I was given a glass of water and a very very hard sell on all the products I needed to buy and a very strong push to book in again immediately. Just not ok. Why ruin the great relaxing expereince with a hard sell of things that I have not asked about or wanted to hear about? I am afraid I will not be returning...... Back to Oriental Spa - the best spa in Chatswood
2 8 years ago (21-05-2017)

Best day spa I've been to in Sydney. Awesome treatment.
5 8 years ago (28-04-2017)

Best massage I have ever had! Definitely recommended !
5 8 years ago (08-05-2017)

Fantastic, very professional service
5 8 years ago (27-04-2017)