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Emu Plains Smash Repairs PTY LTD

  1. Emu Plains
  2. Blue Mountains Car Wash

Reviews, get directions and contact details for Emu Plains Smash Repairs PTY LTD

Address: 15 Smith St, Emu Plains NSW 2750, Australia
Phone: (02) 4735 4811
State: New South Wales
City: Emu Plains
Zip Code: 2750


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Reviews
Last week the car was taken here for repairs. I arrived following the car via tow truck and was greeted with excellent customer service. The reception staff were excellent and explained what they required and needed. After completing some minor paperwork, a member of the repairs area went over the car thoroughly will myself outlining and marking all damages that were on the car and taking multiple pictures. The boot was stuck and he opened the boot to complete further assessments that were detailed. He explained the damages and what has usually occured after the assessment. He also advised me that the car was not drive able and was illegal for the other company to allow me to leave the site. He continued to explain the implication that occurs from driving the car in the state it was. The car was booked in for an acceptable time period and was advised of what will be occurring, I have been in contact with emu plains smash repairs and they advised me of what has happened, happening and what will occur. The car will be repaired in an excellent time period in comparison to the other company i went to before (this came down to location). Reception was excellent and even assisted in arranging a hire car as well. I cant fault the service and have been highly impressed with the excellent level of customer service that has been received. I will continue to recommend Emu Plains Smash Repairs in the future
8 years ago (28-03-2018)
Took em 1 week before even submit the paperwork to nrma and yet they booked hire car rental for 1 week for me after that was left on my own. Quality work done on repairs tho.
9 years ago (19-09-2017)
Sensational service all round!!
8 years ago (08-03-2018)
TERRIBLE !! been waiting 2 months for my partners car to be repaired through insurance claim....phone call never returned, won’t give honest answer....NEVER AGAIN !! AVOID THIS PLACE, TRUST ME !! Blind monkeys with Parkensons could get it done faster 😡
9 years ago (09-10-2017)
Great service. Thankful to have my car back. Amazing job done on it :D
10 years ago (22-12-2016)
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