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efm Logistics Services Group

  1. Glen Waverley
  2. Glen Waverley Moving Company
  3. Glen Waverley Port
  4. Glen Waverley Local Business

Reviews, get directions and contact details for efm Logistics Services Group

Address: Brandon Office Park, 1/530 – 540 Springvale Rd, Glen Waverley VIC 3150, Australia
Phone: (03) 8571 4300
State: Victoria
City: Glen Waverley
Zip Code: 3150


Opening Hours

Monday: 8:00 AM – 5:30 AM
Tuesday: 8:00 AM – 5:30 AM
Wednesday: 8:00 AM – 5:30 AM
Thursday: 8:00 AM – 5:30 AM
Friday: 8:00 AM – 5:30 AM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Waiting on an overdue delivery so contacted efm. Received a timely response from Emeline customer care specialist saying he would follow up as item had been passed on to another transport company. Received an update saying the delivery is scheduled for next day and to let him know if I had any issues. Provided email and mobile contact. Will see what eventuates but pretty happy with follow up service.
ZERO stars for an incompetent service and coordination. They talk the talk and don’t deliver. No one gets back to you when you make multiple calls. 2 terrible experiences back to back with this company.nFirst delivery was damaged at the initial sorting warehouse. It sat there for almost a week as no one did anything about it. It took me to make multiple phone calls between them and sender to sort this out. I was doing the leg work and calling around, this IS NOT my job. You get paid to do this not me. Item was redespatched. Now only one item has arrived and the other one is floating somewhere in the system and finally arrived after an astonishing 2 month delay from the date of posting, yes 2 month delay , you read that right. Please use this as a benchmark if you ever use this company, and figure if you can live with these sorts of timescales. In 2022 this is an absolute joke and words cannot describe the frustration of this delay. Third world countries do better, this is a national embarrassment. Even accounting for the recent floods, other deliveries that were delayed were delivered weeks ago from other carriers. You have been warned.
Would have to be the worst company of any type I have ever dealt with!!nHave had nothing but excuses after excuses from them and cannot for the life of me get anyone to return my call in a timely manner. Have been waiting on a parcel for over 10 weeks that has been lost resent and then lost again. Account manager James has all the talk but no action whatsoever and then passed me onto someone else who again can't return calls. Do not waste your time or money dealing with this company.
Terrible experience on 2/2 deliveries so far, 100% non sense tracking update, says delivered when we have not even opened in the morning.nMissed our embargo date for release orders to customer, unfortunately, our supplier use them for some reasons, Definitely not recommend if you value your customer!!
Never came across such annoying delivery firm ever. My delivery order is stuck with them since 20 odd days and I am still waiting for partial delivery. Im chasing them up everytime to give me an update but no one calls back.nWell it’s my product so I will still have chase them on monday for undelivered stuff.nnPLEASE MAKE SURE YOUR ORDER IS NOT COMNG THROUGH THIS COMPANY. AusPost is way better!
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