EDsys Computers

About

Established in 1992, EDsys Computers was formed with a charter to develop an effective hardware and software distribution channel.

Story

Established in 1992, EDsys Computers was formed with a charter to develop an effective hardware and software distribution channel. The company has grown over the last 22 years into a sound, long term player in the market, Australian owned with strong financial backing.

Amongst the company's product stable are some of the world's most well respected Information technology and communications hardware manufacturers. This wide base of vendors is further enhanced by a large and varied stock holding. EDsys Computers caters for almost every aspect of IT computing from the humble floppy drive to networking and Enterprise server and backup solutions and the convergence of multimedia technologies now becoming more widely accepted into the more traditional computing arenas such as IP addressable large format digital display advertising.

Local additions to the line up include the EDsys Computers PC and Server range. Through successful deployment and implementation these systems have found their way into many of Australia's Government and Corporate offices and are resold Australia wide through a national reseller base. EDsys understands the needs and demands placed on businesses today and the importance of expedient accurate supply of high quality product while also delivering a personal level of expert advice and customer service.

The EDsys Computers PC and Server range are sold extensively throughout the country. They are recognised today as one of Australia's most reliable and well assembled computers. Optional on site warranty is available Australia wide.

The company's dealer base comprises of some of Australia's most successful resellers, VARs and consultants. This reseller network consists in the majority, of experienced computer sales and service professionals who provide specific customisable solutions.

EDsys computers are approved for Government purchasing by inclusion on the CUA contract CMD2014 supplier list, effective February 16, 2015 and are ISO 9001:2008 Quality Approved.

From its inception EDsys Computers has been support orientated. Fully qualified management and technical support staff together with experienced sales staff interface with customers on a daily basis to ensure that the product lines carried are fully supported, both in a technical and sales/marketing sense.

Attention to detail, together with a willingness to develop strong customer relations enable EDsys and it's customers to maximise market opportunities and build mutually beneficial business partnerships.

Mission

The management of EDsys Computers has adopted this policy to ensure the successful implementation and maintenance and ongoing effectiveness of a quality management system complying with the requirements of AS/NZS/ISO 9001:2008.

From its inception EDsys Computers has been support orientated. Qualified management and technical support staff together with experienced sales staff interface with dealers on a daily basis, to ensure that the product lines are supported, both in a technical and sales/marketing sense.

Our prime objective is customer satisfaction with our product, professionalism and service. It is the policy of EDsys Computers to supply a wide range of consistently high quality products and service in a timely manner.

It is our intention that our service will be maintained at a level that meets or exceeds our customers' expectations for quality and service.

To meet the above objectives EDsys Computers is committed to adhering to the requirements of our documented quality assurance system.

We are committed to the implementation of this policy. Quality is the responsibility of all EDsys Computers employees and we invite all staff members to actively participate in the continuous improvement of the quality assurance system.

EDsys Computers recognises the importance of the continuing and constant improvement of the quality management system and the service it provides to its clients, and commits the entire organisation to consistently meeting the requirements of AS/NZS ISO 9001:2008.

Products

We produce a comprehensive range of computers systems & servers sold throughout Australia, these include
ePRO, eLITE, eVISION, eXTREME, eGAMER just to name a few.