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Eccoqui

  1. Frankston
  2. Frankston Seafood

Reviews, get directions and contact details for Eccoqui

Address: Bayside Entertainment Complex Level 1 , Frankston 3199, VIC, AU
Phone: (03) 8790 7900
State: VIC
City: Frankston
Zip Code: 3199


Opening Hours

Monday: 11:00-21:30
Tuesday: 11:00-21:30
Wednesday: 11:00-21:30
Thursday: 11:00-21:30
Friday: 11:00-21:30
Saturday: 11:00-21:30
Sunday: 11:00-21:30

Update Info

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Reviews
Star rating says it all. Terrible food. Poorly put together. Chips were over cooked. Not a happy customer. Waitress didn’t know the menu, she had no idea what was going on.
Would not return here. Customer service was terrible and there were no waitresses to be seen to assist with ordering or any drinks. On a night where there were approximately 6 tables seated, we had to approach the staff to order drinks. Chicken caesar salad had an odd fishy taste which indicated lack of freshness, however upon approaching the counter again, the manager insisted the chicken was fresh that day, offering to show me the delivery confirmation. A lamb salad came as a replacement and despite the meat being much better, the lettuce was drowned in oil and no dressing or feta cheese, as indicated on the menu. It was essentially inedible apart from the he few pieces if meat and tomato. Whilst the pasta that some on our table had was nice, the calamari was a small size for the price.
Don't go here!! Loved waiting close to 80 minutes for a steak and pasta that never arrived, Was told about 40 minutes after waiting it would only be another 5 minutes, well that was a joke they obviously never started cooking the food because you could have easily whipped that up in the other 40 minutes we gave them. If you like wasting time for food that is probably as poor as the service well enjoy!!
I decided take my partner here for dinner for our 5th year anniversary. We arrived here and took us nearly 10 minitus just to be seated, we finally was seen and taken to our seats. While we were waiting for them to come take our order we saw 10 other customers send their food back to the chef. So we just decided to order pasta because Who could stuff that up. The portions of our pasta wouldn't Evan feed a mouse. Asked the waiter if this was the entree and he said it was the main and showed us the entree size. We couldn't believe the size of the entree Would not recommend this place to anyone unless your happy paying overpriced for a snack. Sure my partner would of been more happy taking her to Subway down stairs for our anniversary.
Slow service and cold food. Never again. Although a waiter took our drinks order straight away, it was another 20 minutes before someone took our food order. There were maybe 4 other tables occupied when we got here so its not like they were overly busy. 40 minutes later and our food finally arrived - parmas, caesar salad, bruscetta meant to be a starter and "gourmet" pizza. The parmas were cold, the Caesar inedible and their idea of a gourmet pizza was a burnt floury offering. At no point did a waiter come by to see if we wanted to order more drinks. Do yourself a favour and avoid this place at all costs..
Ordered an amatricana which regardless of how it is made traditionally did not state that the dish included mushrooms. However when it came out with mushrooms littered throughout the pasta, when asking for my meal to be remade I overheard the chef say "just give him a side plate he can pick them out, there's not many" and walked away. Really unhappy and will not be going back
I wouldn't even rate this 1 star as I am appalled by my dining experience. I came to this restaurant as I was reeled in by the wide variety of dishes but I was sadly mistaken. It all went downhill when I decided to play it safe and order a traditional Parma with a side of chips and salad but to my demise there was an added pubic hair.Hopefully I didn't pay for that. The chicken was also pink ... Did I hear someone say salmonella. The couple sitting next to us also sent back a lasgna as the woman said it "had a strange sour taste" to the meal. I wouldn't even recommend my worst enemy to eat here as I wouldn't even feed what they call "a meal" to my dog.
The service. 50 minutes after ordering . . . . Nothing. Our order was lost. We had to enquire about our lost order as well, the waiter didn't even notice something a miss. In a packed to the rafters restaurant I can understand orders being lost and staff not noticing people sitting there for nearly an hour, but in a place with 3 couples and one 6 people gathering, . . . . . uh no. It's actually the first place I have been to that has lost an order. If the staff can't control a non packed restaurant, then how on earth can I trust them to control a kitchen and prepare a meal up to food health and safety practices.
Ordered the veal scallopini 45 minutes later advised that it was not available, so ordered a pizza instead, I got my pizza as we were going to run late for the movie but the other 3 on our table didn't get their meals, one order was lost and other two arrived ten minutes later, the whole time you can hear someone yelling in the kitchen and the wait staff seem less than interested, food was pretty ordinary too, really horrible experience something from ramseys kitchen nightmares came to mind. I see from other reviews this seems to be the norm. My advise is just go somewhere else it really was not a pleasant place to be.
Ordered really quick and simple food to prepare and it never came out, service was terribe, glasses were chipped, scratched and smelled of the last drink it was used for. Top it off the waiter said this kind of service happens a lot there. It was a Saturday night and the place was empty, i now understand why this place is avoided by the locals. Their methods of service and management will put them out of business. Shame.
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