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Dorsett Gold Coast

  1. Broadbeach
  2. Broadbeach Hotel

Reviews, get directions and contact details for Dorsett Gold Coast

Dorsett Gold Coast
Refined hotel with chic, modern rooms, plus a restaurant, an infinity pool & a posh spa.
Address: 5 The Darling Ave, Broadbeach QLD 4218, Australia
Phone: (07) 5504 1000
State: Queensland
City: Broadbeach
Zip Code: 4218


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
From the moment I arrived at check-in, I was warmly welcomed by the staff. Everyone was extremely friendly, helpful, and provided outstanding hospitality. The team always had a smile on their faces, which made me feel very comfortable and valued as a guest.nnThe hotel itself is very nice, modern, and exceptionally clean. The location is also excellent very convenient and easy to get around the Gold Coast.nnOverall, a wonderful stay with great service, a clean and comfortable environment, and a fantastic location. I highly recommend Dorsett Hotel to anyone visiting the Gold Coast and would definitely stay here again.nnA very special thank you to Sona at check-in, who was extremely professional, welcoming, and provided excellent service.
We stayed at Dorsett Gold Coast for a family trip and booked two Deluxe Twin Rooms. We were a bit disappointed to learn that this room type cannot be arranged as connecting rooms, which would have been more convenient for us. Aside from that, the overall stay was pleasant. The rooms were clean and the size was comfortable for our needs.nnThe highlight of our stay was definitely the swimming pool. It was perfect for enjoying water play with the kids, and we loved being able to swim both at night and early in the morning. The pool hours 6am-9pm were incredibly useful for our family.nnThere was a small issue after checkout, but the hotel handled it quickly and professionally, which we really appriciated.nnOne thing I feel is worth mentioning is the difference in freindliness among the reception staff. While two team members were warm and welcoming, one staff member’s noticeably indifferernt attitude made us feel a bit uncomfortabel. It reminded me how much a single interaction can shape the overall impression of a hotel. I hope this feedback can be taken as an opportunity for improvement, as the rest of our experience was lovely.nnOverall, we had a good stay and especially enjoyed the pool facilities.
The hotel overall is a nice property. It is centrally located, albeit across the main road from all of the destinations you'll want to go to. The walk into the hotel is a bit long and clearly optimized for cars and not walking. The hotel staff were incredibly helpful and courteous in all my interactions. The room was very clean and had a great view from the balcony over the pool. My biggest complaint was related to the automatic thermostat system. It was tied into some sort of motion sensor system that was designed to save energy when nobody is in the room. Sounds good in principle, but on multiple occasions while sleeping the temperature in the room climbed far too high and caused me to wake up sweating under the covers. I understand that it's nice to conserve energy, but for me it was at the expense of comfort and for a luxury property I should be able to dictate what temperature the room is without some computer intervening.
We had a lovely one night stay. The room was reasonably small, but well appointed with large TV, coffee machine and mini-bar. The bathroom was a great size with a very large shower.nnThe TV in the room was a little glitchy with both the sound and the vision flickering and jumping out of sync. Further, the Chromecast did not work at all despite following the on-screen instructions.nnUpon our check-in at 1:30pm check in time is 3:00pm we were advised that the room was clean, however it needed to be checked over by a supervisor before we could go to the room our bags had already been taken up. It was over an hour before we could go to the room. I will however note, that the staff were very helpful and apologetic and kept us informed.nnThe car park in at the Star Casino and is a bit of an expedition to find the right spot, but the staff again, were very helpful with the instructions and we did find the car-park relatively easy.nnThe appearance of the facilities is lovely and the rooms have a calm and relaxed feel with a luxe focus. The staff were friendly and helpful.nnThe location is amazing with easy access to the Star Casino and a very quick walk to Pacific Fair. Only a few minutes walk to the beachfront.nnOverall, a lovely accommodation and a relaxed stay.
We stayed at the Dorsett for two nights in their executive room located on the 19th floor. The staff had a left a little birthday surprise bottle of wine, chocolates and a lovely birthday card, this was a beautiful and thoughtful touch to our stay. The room was clean and modern with everything well thought out. Our room was opposite the executive lounge which was convenient for us to get drinks and snacks all day. The evening canapes and drinks were the highlight of our stay, there was a variety of food and drink options and the lounge was clean and calm. We also had breakfast in the lounge which was good however during busy moments we had to wait for food to be refilled. The pool area was clean and had a decent size pool with plenty of lounge areas. The staff was friendly and check in was quick and efficient. The hotel is located within the star casino and short walk to broadbeach and nearby tram. If you are looking for a convenient highly affordable luxe getaway Dorsett is the place for you!
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Dorsett Gold Coast map

Directions to Dorsett Gold Coast with public transportation

Surf Pde at Broadbeach Mall 360 meters
705
Surf Pde at Broadbeach Mall 360 meters
705
Elizabeth Av at Oracle Boulevard 360 meters
705
Elizabeth Av at Oracle Boulevard 370 meters
705
Broadbeach North station 410 meters
700
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