Din San Nursery

Reviews, get directions and contact details for Din San Nursery

About

Din San has been growing and delivering greenlife on time and on budget since 1959. The Trade market has been setup specifically with our trade customers needs in mind and features over 200 market suppliers.

Products

Advanced Trees
Palms & Tropical
Shrubs & Hedges
Grasses & Strappy Leaf
Groundcovers & Climbers
Australian Natives
Pots

"Wholesale Plant Nursery, supplying quality plants to the Trade. Our diverse range includes: Advanced Trees, Hedging and Screening plants, Australian Natives, Shrubs, Ground covers, Tropical and Indoor Plants."

Address: 418 Old Dandenong Rd, Dingley VIC 3172, Australia

Phone: (03) 9540 5222

Website

ua.moc.nasnid@xobliam

State: Victoria

City: Dingley

Zip Code: 3172

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I made an incorrect review on here previously, the staff member Jude that helped me at this nursery was fantastic and gave me great service    It was another staff member I had an issue with.   Jude was very helpful and gave me the best experience.    Great nursery. Well done Jude for the good expertise

I've purchased literally 10,000 plants this year from the trade market and direct from the Dinsan growing area. The staff are so efficient in processing my big orders and generally know what plants are on what stands off the top of their heads! Big shout out to Casey for all her and all the other staff members help over the years.

Went to Din San for the first time today and the plants were first class. And the range, staff were all superb.  My only complaint is the layout of the stock. It would be hard to navigate around if you were looking for specific types. One section had edibles, deciduous trees, a groundcover and a hedge all next to each other.  Otherwise I was really impressed with the stock and will definitely be back.

Amazing array of plants at great prices. Casey has been amazing when it comes to customer service. My sister and her boyfriend also buy from Din San regarding their landscaping business and love the service we receive from Casey. We have never seen her not happy and is always ready to help. Great customer service.  I wish I could say this about the other staff, however I can not. The older blonde lady always seems grumpy, I tend to avoid asking her questions. I prefer to talk to Casey and the younger girl with the dyed pink hair when possible as they are very easy to talk to.

*****Update on below review****** Received a call from Paul , he apologies for the experience we had at his store and offered to fix the problem.  I appreciate the courtesy  of him calling and proposing to fix the problem. will give the Nursery a another go.  changing my review rating from 1* to 4* as I believe if  business willing to fix there error then we should give them a another go. Thank you for help :  ----------------------------------------------------------------------------------------------------------------------very disappointed with way our complaint was handled by the manager  received from the nursery. As it clearly says on Invoice that plants taken can be changed or returned  within the 3 days of the purchase, so based on printed terms we opted to Change few of plants purchased  to another type. our complaint was poorly managed , manager was communicating through the cabin . didn't even have courtesy to come out and talk . communicated via staff to email.  in any case we asked if we can order the new type we required, and they refused to take the order  reason given  was as we are trying to refund this.  to be honest the behavior & experience in the nursery was very un professional & rude.  if the owner is reading this, please note its an Law under ACCC company's act that u have to Honor the returns if its in your terms on the invoice.  and would appreciate a call to to resolve this or we will have no choice but to put an ACCC complaint in regards to violation of companies Act

Not bad as others reviewers back in a year ago. Found wide range of plants with very good price. I would say a minimum of half price than other places. You should select what you want and just pay. Staffs are not bad either and helpful. I will go there again for my next project.

Not impressed with my recent experience with Dinsan and my client is not happy neither. I got the 17 wrong plants and had to take them because I had no other choice and have paid for them before pick up. They look sick and are actually smaller than what were quoted  10mm pots instead of 14mm pots,  I just realised!. Please be careful, don’t assume the plants you get are the same as the ones put on the sales quote.

Unfortunately I can’t give you less than star. The 50 years old blonde woman is probably the rudest person I met in this country, she’s really unhappy. Such a shame she’s working with customers. You can easily afford better employees that will do the job for the same price but with a positive impact on customers. I was thinking about coming back to buy some more plants, but I ll go somewhere else, nobody wants to spend money and being treat like that.

Great selection of plants and always happy to order in things if they don't have them in stock. Great knowledge of plants. You just have to remember when you go in that they are a wholesale supplier and not a normal nursery. I always leave with a full car of plants.

Editing review to directly reply to vansh vj. Why don’t you tell the whole story? You were politely told that unfortunately because your not in the trade, you can’t shop at the trade nursery. You then tried to sneak through by asking someone less experienced and got caught and was politely told again that the trade nursery is for trade customers. This reiterates what I say below in my initial review about the bad reviews being left by non trade customers. Vansh yes it is a great way to run a wholesale business and to protect the nursery trade, rules are in place for a reason, maybe you could spend your time following them instead of writing rubbish reviews. Great place to shop. Has a massive range of plants. Largest nursery I know of. This is a wholesale nursery so don’t expect them to hold your hand like Bunnings, not open to the public which is where I suspect a lot of these negative reviews to come from

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