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Department of Transport and Main Roads Customer Service Centre

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Department of Transport and Main Roads Customer Service Centre
Address: 1 Santa Maria Ct, Burleigh Waters QLD 4220, Australia
Phone: 13 23 80
State: Queensland
Zip Code: 4220


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I had such a pleasant experience here. It’s typical to dread these places, but I was treated so kindly by all the staff. They were very speedy I arrived at 4:20pm and was out the door by 4:35pm all taken care of. The 3 staff members I spoke with were very kind and friendly and super sweet to my toddler. Loved it! Thanks guys!
I was hesitant to go in with my son who has special needs to arrange an ID card as most places are not very understanding of his complexities, nor are they very inclusive. I can only say that I have never in my life experienced such wonderful service. They went above and beyond to help us make this so easy for us. We were shown such enormous respect which is sadly lacking among many other services. Thank you
Absolutely disgusting how they treat young kids going for there license these days make up false appraisals to make them fail. will ask you questions as ur going past a new speed sign to distract you and then fail you for not observation will fail you for going 2km over will fail u for going to slow saying ur holding up traffic u really can’t win unless u get a driver in a good mood will accuse you of hitting the cure they honestly need to be filmed these driving instructors and then fail you for nothing make young kids pay the government 70$ every time they go for a test when most 17yr are earning 12$ they need to get ride of that old driving instructor at Burleigh he’s impatient tells me to read something on the wall after reading 5 word out of a whole page he says hurry up he was having a fight with young girl 10mims prior to taking me for my test I don’t know if he was in a bad mood because of that but he was very inpatient
“I had my Ps test today at 2:50. My instructors name was Tony. He was extremely hostile and made rude comments as i was driving, i would except that during a legal test that the instructor would just give me proper instruction's and not talk down to me as i’m taking my test. I found this very unprofessional and he made it an extremely unpleasant and stressful experience.”
I had an exceptional experience at the TMR office in Burleigh Waters during my driving test. From the moment I walked in, the warm smiles and helpful demeanor at the help desk immediately put me at ease. The test officer who guided me through the process was incredibly nice, making sure I felt comfortable and relaxed, which really helped alleviate my stress.nnNot only was the testing officer kind and patient, but their clear and concise communication ensured I understood everything thoroughly. The overall atmosphere was pleasant and supportive, which made a nerve-wracking experience surprisingly enjoyable.nnA huge thanks to the entire team for their professionalism, kindness, and support. I couldn’t have asked for a better testing environment. Kudos to everyone involved for their excellent service and for making what could have been a stressful experience, a smooth and pleasant one. Highly recommended!
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