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Reviews, get directions and contact details for David Jones

David Jones
"David Jones is Australia’s leading premium department store.We offer the best national and international brands in fashion, beauty, food, technology, and homewares.Our range of product and services are tailored to give you an experience to remember."
Address: 310 Bourke St , Melbourne 3000, VIC, AU
Phone: (03) 9643 2222
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 09:30-19:00
Tuesday: 09:30-19:00
Wednesday: 09:30-19:00
Thursday: 09:30-21:00
Friday: 09:30-21:00
Saturday: 09:00-19:00
Sunday: 09:30-19:00


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Reviews
A beautiful large store with immaculate staff and surroundings. The was an unusual display of fish in the window and flower displays throughout the store. Well done!
I’m in love with the new look of the designer and luxury space on level 3 today and really excited to see more international designer/luxury brands. Looking forward the next phase.
Boutique mall along Bourke Street, Melbourne If you want consistent, top-grade customer service or if you’re the type of person who spends $300 AUD on dinner over the weekend without blinking an eye, then you may find this place more in line with your status
Dinosaur display on the 7th floor was awesome , it's only there for a short time was a good free event . Spray lots of expensive perfume on you on your way out !
Ladies fashion on levels 1 & 2 is exquisite. I was only there 20 minutes late Saturday arvo so planning to go back and take it all in!
Nice department store with friendly and down to earth staff who understand how to provide polite and friendly service and how to run a store. Remember we are in an age when "the customer is not always right" so having knowledgeable staff who are friendly and helpful is a terrific plus. Live the Chanel counter. We'll worth a shop at this iconic Australian retailer.
It's a stand out! Whilst the structural interior hasn't exactly changes in decades, the service is still top notch. The selection of clothing is very good, whilst they understand they have limited spacing they seem to pick out the best outfits for each brand per season. In comparison to Myer, you will notice they share many of the same brands but the array of clothing is very different. I will always shop cosmetics at David Jones versus Myer, unfortunately beauty is very superficial and you want to be serviced by someone who looks like the goals you want in skincare. It's also far less chaotic then Myer and I think that's what has set David Jones apart from it's major competitor.
sad to see David Jones, Australia prime shopping retail turn into what happen today. what was happen is I was in David Jones Melbourne City store. and I pick a Tommy Hilfiger top and the price mark as 79 than extra 20% off. when bring to casual the cashier told me that is $119. I let him know is not the price marked as 79 and 20% extra. he himself checked on the system also walk to the rack and check than came back told me maybe the price wrong but if wrong can't be all wrong, because after I went checked all the same design marked as 79. so he asked me to wait he checked online so I think only few minutes wait. but he actually went into the website and start scrolling one by one. 10 mins or more later he still checking, than I ask how long should I wait? coz this is ridiculous that I have to wait there to go into their online website to check one by one. so I suggest him should he ask the higher authority to see what can they do or say. than he say oh ya..later on keep looking for manager and still couldn't find the answers. he refer to a senior staff I believe than they both discussed and I still wait patiently. after 20 min I give up and say that is ridiculous and walk away. I went back to the rack to check all the price and is all price as 79. the senior staff came to me after all the hassle and say they can do the special price for me.but I just refused to take anymore. very sad to see our high premium retail store turn into this scenario.. After I posted the review on their Facebook review someone actually ask to provide details and the bourke Street manager will contact me. But unfortunately After waiting for 5 days unfortunately it hasn't. I strongly believe if the company can't do what they promised I strongly think they shouldn't promise what they can't achieve. Unfortunately on my review title on Facebook I press the wrong button by saying that I RECOMMEND David Jones but actually I'm not. No wonder DJ have to sold the empire kingdom coz under this poor management I believe there are more shopping options out there
Having been unsuccessful in buying a pair of Julius Marlow patent leather dress shoes from Myers store which were on discount I ventured into David Jones. Here I was served by a very cheerful and helpful assistant who found a pair in my size. When I queried the possibility of price matching the 25% off at Myer he was more than happy to oblige when shown the ad on my phone. A great experience.
This is probably one of the most iconic department stores in Melbourne for decades!!!! David Jones is the world's oldest department store that is still trading under its original names...this Bourke St store is so iconic and so exciting !!! This is definitely one of my favourite places to come to when I am in Melbourne CBD!!!!
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