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Reviews, get directions and contact details for Cyclone

Cyclone
Address: 107 Princes St, Dunedin, 9016, New Zealand
Phone: 03-260 2083
State: Otago
City: Dunedin
Zip Code: 9016


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Great service. They were really quick and called me within two hours to say they had isolated the issue and had ordered a brand new phone through Apple all for free! They discovered that the issue was within a Warranty that couldn't be fixed so had to be replaced, a much better outcome than I was expecting so I was very grateful. Convenient location being very close to the Octagon.
7 years ago (04-01-2018)
Had a very all round frustating expierence with Cyclone. Took my phone in which was then sent off to apple. After the 5 days (that they said it would take) it had not been recieved, at which point they said it would be tomorrow. The next day they said the same thing and that they would call me when it had arrived. They then proceeded to email me to say that my phone had finally arrived (after expecting all call). When I picked up my new phone I discovered to my dismay that the power button was loose. Back I went to Cyclone in the hope of a quick fix. No such luck. Apparently this 'apple authorised store' dosen't have any apple parts/products which makes me wonder what exactly their point is. The best they could offer me is sending it on back to apple and they couldn't even give me a temporary replacement! - Not going through all that again. I hope never to be back here again and I would not recommend this place to anyone. Hopefully I can resolve my issue with 'The Laptop Company'.
7 years ago (23-02-2018)
I had my laptop screen replaced under warranty and I could not be more satisfied with the quality of the service and workmanship!
8 years ago (17-09-2017)
These guys saved my butt! Their service was fast, friendly and affordable - and they turned a real bad day back into a good one by fixing an older iMac for me. They gave great advice, kept me in the loop with updates, and were an absolute pleasure to deal with. Highly recommended!
9 years ago (11-11-2016)
Hi Brandon. It is with interest that I note your opinion with regards to your experience in having the hard drive replaced in your computer. Unfortunately, like all service centres, there is an expectation that the customer is responsible for their own data and the backing up of that data. When a hard drive fails... and many eventually do, it is unlikely that all the data is able to recovered. To expect an engineer to be able to recovery all the data from a drive failure is not fair to that engineer. The strong advice to all computer users is to back up your data. With the use of cloud software licensing, assuming that applications have been purchased that way, it is now comforting to know that users are able re-install those applications themselves, after any repair. We do respect your opinion of the service offered, but there is often 2 sides to every story. Should you believe that you have been not served well, please escalate to senior managers who will look closely at your particular un-resolved issues, We value our reputation and consider the service centre being commented on as being very professional in their service to customers.
10 years ago (22-11-2015)
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