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Reviews, get directions and contact details for Cox Auto Service Centre

Cox Auto Service Centre

About

Cox Auto are experts in European car servicing and repairs. Our specialist technicians make sure both you and your car receive a premium experience.

Story

European car service South Melbourne

Cox Automotive Repairs has been an established and well known business in South Melbourne for over 30 years. We not only provide you with excellent customer service and focus, we are also able to give you an in-depth and knowledgeable view on your vehicles needs and requirements.

We specialise in European car servicing and repairs and have the latest diagnostic machines in order to provide you with excellent service which you can rely on. Our mechanics are qualified technicians who are highly trained and excel at keeping your vehicle in its best condition. We use only quality car components and parts, and we don't go ahead with any work unless we have authorisation from you first.



"Cox Auto is located in South Melbourne is an expert in European car servicing and repairs. We provide premium car servicing. Our services include Road Worthy Certificates, Pre-Purchase car Inspections, brake repairs, brake testing, tyres wheel alignments, electronic diagnosis, exhaust system, filtration system, vehicle detailing & fuel injection servicing.We own and operate the same equipment, use high quality parts and have been an accredited member of the VACC for over 25 years.TEMPORARY CHANGES TO PICK-UP/DROP-OFF PROCEDURETo minimise risk for all, the check-in of vehicles is now out of our office and into the open air of our workshop. Firm pick up dates will be set. Contactless Service options are also available."
Address: 88 Buckhurst St, South Melbourne VIC 3205, Australia
Phone: (03) 9699 6338
ua.moc.otuaxoc@sgnikoob
State: Victoria
City: South Melbourne
Zip Code: 3205


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
We took my wife's Peugeot to Cox after having very negative experiences with 2 different dealer services departments. The team at Cox took the time and properly diagnosed the cause of the issues the car was experiencing and got the car running beautifully and reliably. So much so we took it back for the next logbook service. The team kept us advised and informed before taking any action which is greatly appreciated and once again did great work. The workshops are immaculate as are the amenities. Good Tradesmen look after their tools and keep a clean workspace and the guys at Cox are quality. Would highly recommend anyone to take their prestige or European vehicle there. Great Customer Service.Services: Auto engine diagnostic
Got a service and RWC done, on a car I'd purchased recently, all previous services were completed via Cox so I thought I'd just use the same company ,hoping they understand the car and history. It was my first time using them, but it won't be the last, very clean professional warehouse in south Melbourne an east walk into the city to work after I dropped off my car in the morning. I was given a call before lunch time , they explained the situation in simple language. The price was expected based on the work done. I was very impressed , they do the little things right. Highly recommend this honest trustworthy genuine business.
Despite my little car needing a LOT more work than I anticipated my fault, the team at Cox were amazing. Love the extra touches of customer service. I got into my sparkling clean car to drive home and complimentary water in the cup holder was super appreciated. Lovely service and friendly guys. Would recommend!Services: Auto engine diagnostic
A great experience with Billy and the team at Cox Auto. I honestly could not fault them. As a first time customer, everyone was really friendly, honest and professional. Communication was clear and pricing was upfront from Billy, regarding the servicing and other work that needed to be done, alongside maintenance that will be need to be completed later in the year. The complementary loan car service meant that my day wasn’t impacted and my Porsche was spotlessly clean inside and out when I picked it up, and noticeably smoother to drive. I look forward to being a long term customer at Cox Auto and will highly recommend their services to everyone.
My car had major surgery. Andrew, Mark and Billy were all amazing. They fixed my car and is now driving like brand new. They are totally 100% professional and are so good with customers. I recommend Cox Auto to any one that drives a car. Prices are very affordable. Andrew and team thank you again for looking after me. I will see you all at my next service. Sincerely George. Services: Auto engine diagnostic
Billy and the team from Cox were amazing. They managed to squeeze us in the day before our road-trip, assess and fix the problem with our car straight away. They kept us up to date and clearly explained the issue and how they needed to fix it. They made me feel very comfortable that I left my car in good hands. Thanks Billy and the team at Cox.Services: Auto engine diagnostic
Fantastic service from start to finish - The business runs like a well oiled machine. Arriving before 8am to a friendly greeting where the staff were prepped and prepared for my vehicle’s service. Mid-morning once works were assessed they called me to run through the items line by line and the prices associated. When finished, the payment & collection process was smooth. Could not recommend enough! I won’t be changing providers any time soon :Services: Auto engine diagnostic
I use Cox for several vehicles as I’ve found them more knowledgeable, responsive and value focussed than the dealers. As always excellent prompt service. Car wasn’t quite ready due to minor glitch on test drive when came to pick up so courtesy car provided without asking. Elderly Subaru now looking, driving and smelling better than it has in years!Services: Auto engine diagnostic
Contrary to some of the not so good reviews I opted to use Cox to replace the water pump in my Audi Q3. I found Mark to be straight forward and informative when I asked about the repair. After replacing the water pump there was still a coolant issue and when I rang they said bring it in which I did do immediately. They did pressure tests and found the oil cooler had a slow leak, once again this was shown to me so I could understand. I asked for the parts as I like to go over these so I understand the issue and they were only too happy to oblige. They fitted me in to fix the second issue and made it an emergency job so I could meet a previous commitment that I could not change. They provided me with a loan car the first time and had me dropped off and collected via Uber the second. Their prices are competitive , the guys are obliging and even though I’m a female in my 70’s didn’t talk down to me which I appreciated as it’s common to be treated as though you’re brain dead once over 60 and a female. I would use them again for an emergency repair or a service. Thanks guys.Service: Auto engine diagnostic
Eddie and team are amazing at Cox Auto. They provide excellent service and care when working on my car. I always feel safe on the road after my car has been to Cox Auto. Always helpful. Highly recommend that you take your car here.Service: Brakes
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