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Reviews, get directions and contact details for Commonwealth Bank

Address: 46 Bonwick St, Fawkner VIC 3060, Australia
Phone: (03) 9359 3011
State: Victoria
City: Fawkner
Zip Code: 3060


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
For CBA Preston branch: 374 High St, Preston VIC 3072. (Only) The common staff who calls himself "Nick" gets 0/10 in customer service and 0/10 in product knowledge. Management should know he is lazy and tries to avoid work and get rid of him because he is no loss to the bank. This shortish man of European descent seems to make up rules ie lie to a customer so he can avoid doing work. On Friday 5/2/16 I went into the Preston branch & was unfortunately served by him. I instructed him to close an account called Goalsaver as it went over the permitted limit and so wouldn't attract interest and re open another and he blatantly refused. So I am making a complaint for management to deal with him and he is also rude and arrogant. I had to go to another branch to open my Goalsaver account because he did not do his job. I say get rid of this bastard who is not an asset to CBA. (Or in case he tries to move to other branches). This is not the 1st time he has been arrogant and rude and gives out wrong information thinking no one astute would be at his tail. He had been like this for several years. He has served me before and has been rude and arrogant over the several years. Management should look closely at his performance and get rid of him. He seems to want to stand over CBA employees as well as a customer.
8 years ago (06-12-2017)
I had two accounts and one with an expired card.I went to get a new card for the expired one. The great staff deactivated my good card and took my deactivated one saying that they could not replace it. Now I have got no way to pay with any credit cards. Well done!! Very helpful and well trained staff. Thumbs up!!
9 years ago (27-08-2016)
Love the customer service, great work from the guys at customer service & Aby is very helpful with a great lending knowledge base. Highly recommended branch. Keep up the great work.
9 years ago (04-11-2016)
Really poor customer servise almost more then 10 people are waiting for last half and hour and no one there to help them
9 years ago (21-11-2016)
Amazing staff .. %100 professional, helpful and friendly.. Thank YOU 👍🏽😊
9 years ago (01-06-2016)
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