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Coles

  1. North Ward
  2. Queensland Grocery Or Supermarket
  3. Townsville Grocery Or Supermarket
  4. Townsville Supermarket
  5. Townsville Grocery Store

Reviews, get directions and contact details for Coles

Coles

Story

Welcome to Coles North Ward. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: 26-28 Mitchell St, North Ward QLD 4810, Australia
Phone: (07) 4758 5100
State: Queensland
City: North Ward
Zip Code: 4810


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 7:00 AM – 6:00 PM

Update Info

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Reviews
On 14/09/2024, I experienced unacceptable treatment from a staff member at the self-service checkout. Due to a lifelong injury limiting my mobility, I opted for the non-weighing option. However, the attendant who refused to provide her name approached me and instructed me to scan and reposition my items, disregarding my chosen option.nnWhen I explained my injury and the difficulties it poses, she abruptly suggested I use a manned register instead. I clarified that, due to my autism and high anxiety, I prefer self-service to minimize interpersonal interactions.nnThe attendant's demeanour became increasingly hostile, standing closely behind me and watching my every move. Upon completing my transaction, I requested her name to report the incident. She reluctantly summoned a manager.nnThe manager, while apologetic, seemed to justify the staff member's behaviour. I wish to emphasize that this individual has consistently made my family and me feel uncomfortable in the self-service area, and online reviews suggest we are not isolated in our experience.nnI respectfully request that the store address this staff member's behaviour and provide training on disability awareness, autism sensitivity, and customer service etiquette to ensure a welcoming environment for all patrons.
Not to include that all businesses are competition. Always looking for great stock rotation and the place to be. C northward has the freshest Milk on shelf!
Call supermarkets as Street North Ward Townsville. Have you put everything in your trolley yet. Everything you need is under the one roof. Delicatessen metal bakery fresh produce and dry goods. Everything you need to take home with you to have a great holiday or just to live your b boring days at home. Cheers big is
Getting worse for product range, every time I go in there, there's something else they're no longer stocking. This week they've followed woolies and now only stock 1 litre uht milk. Thank goodness we have IGA's in this town, you're pushing customers elsewhere Coles.
Absolutely MESSED up my click n collect order by giving half of my groceries to another customer. The staff refused to repick the order so I had to spend time on hold to customer service for a full refund and then had to do groceries elsewhere. I understand time constraints and limited staffing but they could have just picked my order with only a small carry on delay to other customers. In the end, the entire process was more time consuming then just doing groceries in person. The only reason why I decided to do a click n collect order is because the parking is horrendous and there’s a fight going on outside every other week.
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