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Reviews, get directions and contact details for Coles

Coles

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Welcome to Coles Caroline Springs. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Lake St, Caroline Springs VIC 3037, Australia
Phone: (03) 8361 8955
State: Victoria
City: Caroline Springs
Zip Code: 3037


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM


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Reviews
Bought 3 platters from Coles Caroline Springs and could not be any more impressed. The food was really fresh and well presented. The deli lady was so friendly and helpful. 10/10 Highly recommend! Would definitely buy again. Love to see more variations in future like mini subs and with other ingredients including beetroot and feta cheese et…
I am dissatisfied with the click and collect parking as there are only 2 car spaces for Click n collect and they cater for click n collect for more than 2 clients. It is very inconvenient as to a person choses for click n collect to save time and in return spends more time making rounds of parking and if u stop for parking space to be vacated that is not allowed as there is a stop sign as well. Another disappointment is while placing the order, if a particular item is not in stock, the system will still allow to order, keeping the customer thinking that item is available in the store and just before the time slot chosen they would be sending an email that so and so item is not in stock. My question is why would the system allow the booking if there is no stock? And this has happened more than twice. Adding to it sometimes we want is to qualify for a certain offer to get discounts or flybuys points and due to the misguided stock as told while ordering, the customer loses the specials and discounts.
Hardly any international european brands like they previously had say ten years ago when I lived in the area. Although they definitely cater to the the cuisine of the local community so this Coles is like a little spice world. Fruit and veg was the worst quality I have seen the standard are very low. Compared to produce that say are delivered to resort stores. Staff are very friendly and helpful.
my mum does her weekly grocery here and today she has came back with such disappointment and disgust. my mum was looking for a coles bulk chicken breast fillet but there were none that were on the shelves. she then proceeded to ask a coles lady worker who was next to her, restocking the shelves, if there would be any chicken breast in the back. without even checking, she just straight up shut my mum down and said, there was none. point blank. this was approximately at 8:30am. later on, my mum saw another worker someone coming from BOH with a trolley filled with the meat, specifically even the chicken that she had requested… this was 10 minutes later.nnas someone who works at retail or even hospitality currently, our purpose is meant to help the customers as best we can and exhaust ALL options and actually help the customers, even if we are busy. this is poor behaviour! and i have gone in with mum several times for her shopping trips and we always experience the same or similar situations. your staff needs to relearn the customer service and skills modules again!
horrible service from tiana today at caroline springs coles, she didn’t serve me directly but I overheard they way she was interacting with customers and colleagues and it was absolutely rude and condescending. management should do something about this it made me very uncomfortable as a bystander and coles customer.
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