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Reviews, get directions and contact details for Coffee Supreme

Coffee Supreme
Address: 120 Ponsonby Rd, Grey Lynn, Auckland 1011, New Zealand
State: Auckland
City: Auckland
Zip Code: 1011


Opening Hours

Monday: 7:30 AM – 3:00 PM
Tuesday: 7:30 AM – 3:00 PM
Wednesday: 7:30 AM – 3:00 PM
Thursday: 7:30 AM – 3:00 PM
Friday: 7:30 AM – 3:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 8:00 AM – 3:00 PM


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Reviews
Probably the worst coffee you can buy. Selling cheap beans for premium prices. Bought Brazilian medium roast and it was the bitterest coffee I had in a while. burned taste and bad aftertaste. should change the description on the bag to "bitterness and bad aroma" instead of "sweetness and smooth". However, buying coffee like this make me appreciate how good other roasters are, such as Ozone and Red Rabbit.
I messed up an order, but the team went out of their way to help me sort it out. They also made sure to organise the necessary refund, helped me work through the confusing details, and were super kind about it all. 100% recommend these traders!
Edit: I've lifted my rating due to Supreme subsequently coming back to me to say they will now honour the EDM promo offer they made me, so credit due for doing that. Good coffee, but really let down by poor marketing practice and customer service. I've supported this brand for a while now, both via New World and online purchases. Supreme sent me an EDM 'thank you' discount code offer for my next online purchase. No restrictions, no date limit, no quantity limit, no sense of urgency, just "next time you're online" said the email. Excitedly, I went to use the discount code 2 days later ordering more than I normally would, but encountered problems with their website accepting it - 'code not valid'. Emailed Supreme to see what the issue was...no answer. Followed up with a second email and got a reply saying they'd disabled the code because they got a large influx of orders and "the promo was way more popular" than they predicted. I certainly didn't receive any email to tell me the code was disabled, so completely wasted my time trying to order. Kinda EDM marketing 101 here... plan for best case scenario, ie large influx of orders you can't cope with - then add mechanisms so you can manage things, and maintain customer satisfaction. I've had a really disappointing customer experience here and they've probably lost me as a customer for good. There's a lot of good coffee choices out there.
Fabulous coffee, excellent service and very prompt delivery. I don't usually review but was a great online experience
very uber stylish addition to the Hill, they’re also great at letting the neighbourhood know what they’re up to and how they are progressing and evolving from wholesaler to cafe to chair desk wifi space makers ...:. fabulous space usage
My go to online coffee supplier! Great variety of coffee and they ship super fast! Usually next day delivery. Highly recommend Coffee Supreme!
Roasted yesterday, in my hands today Rural delivery lower Northland Outstanding.
Hands down the best coffee beans in the planet!!
Rich crema on espresso!Excellent quality!
love the packaging, branding and coffee
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