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City Beach

  1. Robina
  2. Bonogin Clothing Store
  3. Robina Store

Reviews, get directions and contact details for City Beach

City Beach
"At City Beach we provide a unique place to shop with our huge range of clothing, shoes and accessories for Men, Women & Kids! We stock the latest in urban, surf, street and everything in between!"
Address: 4061/19 Robina Town Centre Dr, Robina QLD 4230, Australia
Phone: (07) 5583 4350
State: Queensland
City: Robina
Zip Code: 4230


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Today I was shopping for a pair of slippers or thongs in the shops in Robina Town centre. Finally, I went to the City Beach Australia shop located within the Robina Town Centre. One of the staff member named Nicky came to assist me as my size was not available in most of the shops including this shop. But Nicky took the trouble to go through several pairs and in the end discovered a pair hiding and I was elated. I am impressed at the level of service mindedness and the genuine interest in helping a customer is beyond my expectation. Hats off to Nicky and the City Beach Robina branch. Well done guys
We went to this store on August 19th. The service was atrocious... The poor girl at the checkout did try to help up but she had people keep going to the register so understandably she has to leave us... but there was a male employee who was literally just walking around the store tidying things trying to look busy I made eye contact with him multiple times while waiting for the lady... and he just ignored me. He walked past us and I said to my husband "it would be nice to get some help" He literally ignored us. We stood around for 20mins... so it wasn't like he didn't realise we needed help. Not once did he even ask if we wanted help. We ended up walking out and purchased from another store what we needed. Very sad as this lad cost the business a large sale as we were looking for multiple things.
Very bad customer service today from the young female manager who refused to give her name. My daughter bought some sandals 2 months ago, has only worn them 4 or 5 times and the lining is already peeling away and damaged. We have a receipt but they refused to exchange. We will be taking this up with head office
Arrived in the store and greeted by Emmah, she had great energy and was happy to help with anything I needed a hand with. Amazing customer service definitely will be back soon!!!
Received really good service from a young female manager at this store on Saturday. She suggested great gifts for family/friends.
Waited for 10 minutes to be helped in the shoe department and then took a further 5 minutes to find someone to help me and there was no one to be found. It was a busy Saturday morning too. So I started pulling boxes out and trying shoes on and the shoes weren’t very comfortable. They’ve limited their range down to a couple of Vans, some Globe and heaps of these cheap uncomfortable brand that I didn’t know and can’t remember. Wouldn’t recommend or re-visit.
As a mature aged woman at 54 I found the male staff member at the Robina, Qld store who helped me on the evening of 24/3/2022 to be one of the best sales assistants I have ever had. Friendly, professional, helpful with suggestions, listened to my needs and happy to go that extra distance. The store was clean, tidy and organised. Thank you for a positive shopping experience.
If i could put a 0 star I would. There is one helpful worker in the whole store. Every worker acts like they have nothing better to do than stand there. Its sad that they are getting paid for nothing. And no matter what you do they will make you feel unwelcome and make you feel like you did something wrong.
Terrible management, Rhiannon is such a rude mole. She thinks its acceptable to harass former staff and threaten them that's shes going to go to their new work and tell them they are not reliable when that's not true. You need to watch what you say as that can be taken further and seen as defamation of character... not happy at all. Terrible look on the company as we all work in the same center and we will not recommend city beach to anyone.
You need to increase your shorts, board shorts, boardwalk short small sizes. We the mothers of tall teenagers need to be able to dress our sons. You need more size 28inch. I came in today and could not buy my son any shorts. There are alot of tall slim waisted boys please think about them when you next order.
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