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Reviews, get directions and contact details for Chipmunks Playland & Cafe

Chipmunks Playland & Cafe

About

Unlimited stay & play
Adults and Children Must wear socks
NO outside food and drinks
Adults are FREE

Story

Company Overview
Chipmunks is an internationally trademarked brand and franchise operation originating in Port Chalmers, New Zealand. From its inception in 1996 the business has grown to 15 franchisee outlets in New Zealand, 9 in Australia and 7 in Indonesia. Our aim is to grow our brand within Australasia and internationally.

Please find below a link to our Playground Rules
http://www.chipmunks.com.au/playground-rules/Inline image 2

Please do not visit any Chipmunks Playland & Cafe if you or your child has experienced vomiting or diarrhea in the last 48 – 72 hours.
Description
Our Terms of Use

Chipmunks Playland and Cafe prides itself on providing a great place for families to come and party and play all day. Our Facebook page is designed to be a friendly and fun place and we’ve put together some guidelines. If you post anything that doesn't comply with Facebook's Terms of Use or any material that is:

• defamatory, indecent, offensive, profane, unlawful and/or threatening – either to other people or organisations or to us
• abusive, name-calling and/or is a personal attack
• abusive and/or misrepresentative of our company
• spam, promotional material and/or links to third party websites
• in breach of the rights of another person - including their privacy or intellectual property rights

Then we reserve the right to remove the post(s), and if you persistently post in breach of these guidelines, we reserve the right to block you from posting.

Employees participating in discussion on our Facebook page are reminded of their obligations under their employment agreements and or internet / email policy, and we ask you to please direct any staff issues to your Store Manager.

Remember that comments or other materials posted by users on this site don't necessarily reflect the view of us or our employees. While we try to ensure information we provide on this page is error-free, we don't warrant its accuracy, currency or completeness or suitability for its intended use and we may change the information provided on this page at any time and without notice.

We, our licensors or other users own the rights in any materials posted or provided on this page and you must obtain permission from the relevant owner to copy or otherwise use any such materials.

We may hold personal information submitted to us by you through the use of this page and you have the right to access and correct that information under the Privacy Act 1993.

To the extent permitted by law, we exclude all liability in any way to you in connection with this Facebook page (including your use of or access to this page).

In these Terms of Use, "we" or "us" refers to Chipmunks Playland and Cafe and its associated companies.

Please find below a copy of our playground rules
http://www.chipmunks.com.au/playground-rules/Inline image 1

Thank you
Charlie and Chipmunks team

Address: 1618 Canterbury Rd, Punchbowl NSW 2196, Australia
Phone: (02) 9709 8946
ua.moc.sknumpihc@nwotsknab
State: New South Wales
Zip Code: 2196


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
03/01/2018 - Horrible experience at this place today to say the least! Brought my kids in today to play and the first thing the lady at the counter said to us instead of a welcome or hello is you can’t bring food from outside when we didn’t even have food in our hands. It was 10:15am this morning when we arrived and we haven’t had breakfast so I thought I’d ask about their food. I thought to myself that they must serve good quality food since the first thing they said was “no outside food allowed”. I thought it must be their way of making extra money in this type of places so I’ve let it go. However, when I asked seller serving the food some questions they seem not to care about the food they’re selling inside their cafe and just want to make money. Also, because we’ve had some holidays recently I thought as a parent I’d be more vigilant and need to know the freshness of the food they’re selling. Last thing I’d want is two kids suffering from food poisoning. Anyway, long story short I asked if the blueberry muffin was fresh and the girl at the counter said yes. So I asked when it was baked and when they received it due to the holiday shut down of the businesses and she said we defrosted it from the fridge this morning. I then asked do you know how long it’s been in the fridge? She said she doesn’t know. Lol... So I said why did you say it’s fresh? She couldn’t answer and gave me a sarcastic smile and this was in front of another parent buying food for her kids. I also asked about the sandwiches and she said even the wraps and other food they’re selling was defrosted in the morning but don’t know how long it’s been there. I’m definitely not coming back to this place! If that’s how they look after their food imagine how much effort they put cleaning their facility. I truly believe if the food and health authority investigates Chipmunks Playland. They’ll be in deep trouble. So just a warning to everyone before you bring your lovely kids to this place. If I could give this place a rating of zero I would!
7 years ago (03-01-2018)
Very convenient location with alot of parking spaces. Petrol station and other shops nearby. No matter how long we stay at chipmunks the kids always love it and enjoy their time. Employees are always nearby to monitor the big slide or to tidy up. No long waits. Perfect for indoor play.
8 years ago (19-11-2017)
Huge and good playland for both my boys. Staff is friendly cleanliness good in palyarea and toilets both location is perfect and ample parking is bonus but only downside is no outside food policy honestly i dont like their food at all and its pricey
7 years ago (26-02-2018)
This Chipmunks outlet is clean, tidy and has plenty of parking. The staff are amazing and helpful.!! However, there are a genre of women who like visiting this place who's kids are a unfriendly, unruly and unsupervised. They hit other children as well as taking shots at adults....!? Had to see it for myself to believe it. These customers will be the ruin of this beautiful play centre.
8 years ago (14-10-2017)
Great for 1 to 11 year olds. Not sure whether the teenagers would be doing whilst your there.
7 years ago (30-12-2017)
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