Chemist Warehouse The Avenue Cranbourne North

Reviews, get directions and contact details for Chemist Warehouse The Avenue Cranbourne North

Address: 180 William Thwaites Blvd, Cranbourne North VIC 3977, Australia

Phone: (03) 8391 9509

Website

State: Victoria

Zip Code: 3977

Opening Hours

Monday: 8:30 AM – 10:00 PM
Tuesday: 8:30 AM – 10:00 PM
Wednesday: 8:30 AM – 10:00 PM
Thursday: 8:30 AM – 10:00 PM
Friday: 8:30 AM – 10:00 PM
Saturday: 8:30 AM – 9:00 PM
Sunday: 8:30 AM – 9:00 PM

Update Info

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Reviews

I’ve had multiple unpleasant experiences with the pharmacy staff at Chemist Warehouse The Avenue in Cranbourne North. They consistently display unwelcoming and disrespectful behavior. Simple courtesies such as greeting customers with a smile, saying “hello” or “how are you,” and offering a friendly atmosphere seem to be absent. There’s no apology or effort to make customers feel valued.nnIt’s disheartening to experience this level of disregard, especially as a regular customer. I would advise others to reconsider visiting this particular location until there’s noticeable improvement in their customer service. Very disappointed.

Used to be 24 hours, so we could go very late and it would be quiet. Since the hours changed, it has been so hectic most times we have been there. And due to the pressure they have forgotten to send the text to tell us to collect the script. When asking at the counter if our script is ready, we have been told to wait for the text. Over an hour later, we asked again and they checked the shelf and it was sitting there waiting. These guys are just down the road for us but it is probably worth your effort to travel to the next closest one because this one always has queues now.nNo hate towards the staff, they are under the pump but I would rather drive to the next one and get quicker service.

Review:nnI recently visited Chemist Warehouse at The Avenue, and overall, it was a positive experience, earning them a solid four stars from me.nnThe store itself is spacious and well-organized, making it easy to find the items I needed. The variety of products available is impressive, from healthcare essentials to beauty and personal care items. It's a one-stop shop for all my pharmacy needs.nnThe staff at Chemist Warehouse are generally friendly and helpful. They are knowledgeable about the products and ready to assist whenever I had any questions or needed recommendations. The customer service provided adds to the pleasant shopping experience.nnOne aspect that prevented me from giving a full five stars is the occasional long queues at the checkout. Especially during peak hours, it can be a bit frustrating to wait in line. However, considering the wide range of products and the competitive prices offered at Chemist Warehouse, I can understand the popularity and the resulting queues.nnIn conclusion, Chemist Warehouse at The Avenue is a reliable and convenient place to fulfill your pharmacy needs. With a vast selection of products and friendly staff, it's a go-to destination for many shoppers. While the checkout queues can be a bit time-consuming, the overall experience and affordability make it a worthwhile visit.nnKeep up the good work, Chemist Warehouse!

I have always shopped at this store, and never had issues before when buying deodorants or shampoo’s.Apparently its store policy not to try a scent before you buy as explained by Lydia.I asked to see the store policy which stated that , which was never produced.No signage ,no nothing.Instead i was threatened to be kicked out of the store, even though i was waiting for important medication for my daughter, meaning a $4 shampoo is more important than life saving medication.You wonder whats more important here and where the duty of care is.

I am regular customer, On 2 sept 2024 morning I purchased hylo forte but I mistakenly purchased wrong dosage 2mg but I should purchase Hylo Fresh 1mgnThis was for my wife she wasn’t able to make the purchase due to sicknI went to the store same day around 7.30pmn Which I didn’t open  and went to the counter ,nI ask to exchange to right one  hylo Fresh nLady in the counter ask very rude and told you can’t exchange this to the other productnAnd I ask why ?!nShe Told me “ need to keep it in a controlled environment “nBut this product is on the normal isle in the eye care areanThey refused to exchange I was really disappointednThere is no any exchange policy in the store and in the product package says need to store in room temperature 25c or less nAs a local living in the area I am very very disappointed how they run the business and how they are treating the customers.nI never recommend to go to this store any moren If the staff is trained properly they should check the product and check with the store manager before making this type of decision nBut wasn’t happened , If I can give minus score I will givenFrustrated customer

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Chemist Warehouse The Avenue Cranbourne North

Reviews, get directions and contact details for Chemist Warehouse The Avenue Cranbourne North

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