Chemist Warehouse Newtown NSW

Reviews, get directions and contact details for Chemist Warehouse Newtown NSW

"Chemist Warehouse Newtown NSW"

Address: 246/250 King St, Newtown NSW 2042, Australia

Phone: (02) 9516 0311

Website

State: New South Wales

City: Newtown

Zip Code: 2042

Opening Hours

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 9:00 AM – 11:00 PM

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Reviews

I have spent 2 hours here today trying to get a small amount of medication for my cat - even with a printed prescription from the vet that was signed, a phone call to the vet themselves, and an emailed script direct to the pharmacy, there is further deliberation on fulfilling the script. I have also watched 5 or 6 people have perfectly valid scripts denied while waiting. I don't understand the motivation of the staff acting this way, but clearly some changes need to be made as there are a tonne of people waiting in frustration at the prescriptions counter.

I have had more than one disappointing experiences due to one particular pharmacists who is unprofessional and judgmental. Instead of providing the assistance I needed, they are consistently rude in their demeanor, making me feel uncomfortable during my visit. It’s disheartening to encounter such a lack of empathy and professionalism, especially in a place that should prioritize customer care.

A poorly positioned point of sale means staff cannot see you waiting. Expect long lines and poor service. Security dont have much to do so they stalk customers and and appear unwelcoming and unprofessional. Sales staff are unprofessional and lazy.

Received horrible treatment from the security that worked on January 15th at 1:30 pm. My friend and I went in to check a powder, we used the tester to colour match. Shortly after the security came to us accusing us of opening the product to try on. We showed him the tester we were using and the new product on our hands are sealed. The security then threatened us that they can check the camera. In this case, we said to him that we’re happy for them to check the camera and show it to us. Then he started yelling and told us that we have to leave the store. Claiming that he is just doing his job, certainly he wasn’t doing it very well. We felt discriminated by the way he talked to us. Don’t go there unless you want your day to be ruined.

Seniors and more skilled staff do a big difference for customers. Making all fast mainly in the Prescription Counter. Comparative to other branches. Prices are good, when in promotions, with real discount.

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Chemist Warehouse Newtown NSW

Reviews, get directions and contact details for Chemist Warehouse Newtown NSW

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