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Centrelink

  1. Mackay
  2. Mackay Local Government Office

Reviews, get directions and contact details for Centrelink

Address: 12 Greenfields Blvd, Mackay QLD 4740, Australia
Phone: 13 24 68
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Good facility and service quality. I came on a slow morning and only waited 15min. Claiming anything with centrelink is not easy....especially if you're not Australian. Overall, on this occasion, my issue was addressed without too much hassle.
132468 is the most useless number to call for Centrelink. Let us talk to real people so it doesn't take an hour for a 5-10min call. Very unorganised and staff needs to do a way better job of communicating with each other. I'd give you lot half a star if I could.
So slow and lazy. There’s always heaps of workers wandering around talking and doing nothing and only ever two or three people actually doing anything. And even then they don’t even normally know how to do their job. Always wait around for hours only for them to tell me I need to come back another day cause they can’t help me. Honestly shows the uselessness of the government and how much they don’t want to help.
Sour staff. Wasn’t helpful at all. Needed my new passport linked to my covid vaccine certificate . Was told they couldn’t do it . Yet was told on the phone to walk into medicare in Mackay they will do it for me as they can view my old passport ! Nope . Told me to carry my old passport with me when I travel . Which isn’t valid . Need more knowledge how to link passports .As other cities are able to do it but not here !
When I went here, I had an appointment. I was half an hour early. I was helpt by the front deck, they said I was a bit to early to get me in there system so that they get see I was there. They put me in after a shot time in the system, I didn't have to go back to the deck. The staff there where very help full and friendly.
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