Waited for an hour or two surrounded by junkies and police and now I’ve received correspondence to state my documents were never confirmed.
Who ever decided to throw all services into one office needs to be sacked, from the security guard at front door, to reception staff and finally the brainless public servants you need to deal with, this place is a joke, thank f##k, I had to deal with this mob to fix up some postal address's which they wouldn't let me do over internet which they still haven't fixed, typical lazy public servants
Even with a record unemployment rate you still wait an hour on the phone and the online system always crashes,why no one fixes this is beyond me.
I had to visit last week due to the app falling over and no payment. I was nervous as I'd seen TV reports of people in huge lines and was prepared to go without if necessary. I was happy to find a few people outside in a widely spaced queue. There was a security guard letting 1 or 2 in at a time. A few fools thought that didn't mean them and tried to barge past. It didn't work. All very organised and pleasant inside. Chairs widely spaced and lines on the floor so mindless zombies couldn't get too close. Lovely staff had me fixed up in 5 minutes. Such a relief.
I visited Centrelink Hervey Bay last week. I am always suffering anxiety on these visits. Nothing is ever right. However, this visit deserves a 5 . My wait was not long, I was called by a gentleman, Gavin. I presented my Info required, all accepted pleasantly. In 30 minutes, all was entered, answered and completed. Thank you for your assistance. Jeanette Hayward.
2 hours trying to speak to a real person is a joke... The world would collapse waiting for a person and I hate that machine that talks
They help my aunt with her old age pension
Not the thace the phone you cannot get to the correct department to even talk to someone its bloody disgusting..
A very nasty security gard that the small amt of power he has has gone to his head and doesn't know how to talk to people
Every thing is digital there is no reason to visit download express app
Directions to Centrelink with public transportation
Torquay Road at Bryant Street
80 meters
705
716
717
718
Torquay Road at Hunter St
120 meters
705
710
711
713
716
717
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720
Torquay Road at Taylor Street
120 meters
705
710
711
713
716
717
718
720
Torquay Road at RSL
150 meters
705
716
717
718
Main St at Pialba Place Shops
220 meters
705
710
711
713
716
717
718
720
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