CBA ATM

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Address: Spence St & McLeod St, Cairns City QLD 4870, Australia

Phone: 13 22 21

Website

State: Queensland

City: Cairns City

Zip Code: 4870

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Nothing but the great experience over the ears. From home loans, accounts, packages, customer services second to none. Even got great assistance from comm bank when my card got hacked overseas. I got nothing less than 5 stars to give

we opened our bank accounts here really easily. all the staff members we spoke to were super friendly, patient, and attentive!

A lovely lady helped me set up my bank account. Really good experience

Where do I start! The bank staff does everything possible to push you to using there useless atm deposit and change machines, the deposit machine never excepts the deposit first time! The change machine always missing denominations and always in use with the security guards that do bulk change orders, waited in the teller line for 15min just to get change which is a major inconvenience when trying to run a business. Overall always frustrating dealing with this branch

Dont use these fkheads atms... came for a holiday to cairns.. the first day i tried to withdraw money from this piece of sht machine and it swallows my card for no reason, leaving me completley fkd with no money untill i go all the way back down to the branch to try and retrieve my card at a cost of $60 each way for a taxi... thanks for ruining my holiday commonwealth bank. Good job  Bunch of c*nts

Currently travelling from the UK and couldn't believe the experience we had in the Cairns branch. Firstly we tried calling multiple times throughout the day and got no answers. When first entering the branch you've got to go into a initial queue which takes ages to get through to get to what you actually want. We got told to come back the next day because the queue was so big whilst the store was still open for another 3 hours.  We came back the next day to open our bank accounts. We had to wait an hour to do so which is fine; happy to wait that time. My partner got seen to which took another half hour or so and then all the staff disappeared. I was next in line and had to wait another hour to be seen to. I asked how long until I could be seen to and there was a lot of confusion but a lovely lady went out of her way to open my account for me.  It seems ridiculous that you're unable to send a bank card to another branch for you to pick up. When questioning this and making general reference to the fact that this is possible in England, I got a very aggressive, loud and rude response from a staff member, her name starting with C, she said "well we aren't in England are we, we're in Australia" in a very condescending tone in answer to a general question. Members of staff in the branch were chewing gum and not dressed very formally. I'm sure a lot of people feel like a inconvenience  when they walk into that branch instead of customers. Just overall a very poor experience. Thank you to the lady that served me; prevented me from going to a different bank.

All the employees were very kind and thoughtful. If you have a problem that you can't solve, then you must be here. I'm very thank to them.

Great customer service at the front door from Laughlin! Set us on the right path and made sure it was all organised before we departed  Thanks very much !  Oliver and Gemma- Lee

Great experience and very friendly staff extremely helpful..Thank you Lachlan Debra Christopher Security officer  JC

Had a seamless experience setting up a new bank account here with my partner. Staff were really quick and attentive to getting all our info together and answered any questions we had. Really good experience here!

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Cairns bank

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