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Castlemaine Colonial Motel

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Castlemaine Colonial Motel
Address: 252 Barker St, Castlemaine VIC 3450, Australia
Phone: (03) 5472 4000
State: Victoria
City: Castlemaine
Zip Code: 3450


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Reviews
Drive right up to your room - perfect we thought - only $200 per night no min stay - all good - we asked for milk there it was - no probs - room looked tidy enough - has been recently renovated pity about the cracked tile in bathroom - this can be easily fixed as can the non flushing toilet & the cold hot water. Not a good start to the day - bed was comfy enough but white cover in need of a clean as does the overhead fan!! Room 3 Electric blankets was a nice touch - plenty of lights & power points & quiet kettle & mini fridge but no pictures on walls - sort of sterile - the only complaints we could find - Jess at reception was friendly enough - it’s close to the train station & coffee shops. No tissues but lollies provided with tea & coffee
This was a last minute booking during school holidays, just me for one night. Check in was easy, reception lovely, price really reasonable. The room was well equipped, giant bath, heating good and an electric blanket. Thoroughly enjoyed my stay and will be back.
Disgusting! Staff not on site. Us and others waiting to check in after 2pm on a Saturday as they were out for lunch. Really?? Room not ready, then sent us to an occupied room. We expressed our disappointment and Jess's attitude was all wrong, very defensive, put the blame on the cleaner. We left and found other accommodation. They shouldn't be running a motel. Clean up your act!
Will NEVER be back!. Rooms were absolutely horrendously dirty, towels smelt like moth balls and stale wet washing. No one at reception numerous times and when reception did arrive there was like 10 kids on toe. This place has become THE WORST PLACE IN VICTORIA TO STAY!
Absolutely terrible experience, no one at reception, we were told key inside our room and it was open. Not open , another phone call and we’re told someone would drop off the key. We then saw three teenagers in another room wrecking the room and smoking dope. We felt unsafe and left as we were not sure if they had our key was well . To top it off we were charged for our room and the manager refused to refund our money.
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