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Castlemaine Colonial Motel

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Castlemaine Colonial Motel
Address: 252 Barker St, Castlemaine VIC 3450, Australia
Phone: (03) 5472 4000
State: Victoria
City: Castlemaine
Zip Code: 3450


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Reviews
Staff 2 ladies are exceptionally rude, arrogant and everything seemed to be an effort.nToilet wouldn't flush and after requesting it to be fixed 3 times it was still not addressed,nlinen was appauling, and NO breakfast provided as stated in booking even though confirmed way before cut of. We will be contacting to the appropriate authorities and request a full audit of this premises including staff legitimacy records and recommend actions be taken over the horrendous conditions this establishment operates under. HORRIFIC to say the least!
Great location, within walking distance to the main part of town. Clean, tidy room, comfy bed, blockout blinds, nice toiletries. Minor thing was that we stayed for two nights and only had enough milk for one day. Great little cafe, ‘Blackbird’, for breakfast just up the road.
Stayed 2 nights. Toilet flush needed special procedure. Reading light above seating area didn’t work. Asked for light to be fixed. Didn’t happen. Room service equals new towels nothing else.nGeneral maintenance Extremely poor.
Clean quiet. Could not get reception for any issues...rang twice n went to office not open. No milk had to go to shop. Barely enough sugar n tea. A real shame could be a top notch place with more attention.
The good parts first - great location close to town centre. The room was clean and bright. The bed comfortable. The bathroom had been renovated and the shower was great. The staff were friendly and courteous.nThe other parts, and this was a big one for us - The toilet didn't flush! The young lady in reception couldn't get it to work but assured us that someone would look at it while we were out. We returned around 10pm and it hadn't been fixed. We made a phone call and another staff member arrived. Of course she was able to get it to flush and told us what to do. Unfortunately we were not able to get it to flush again. Very frustrating and stressful.nThe other minor negative was no milk in the fridge which we didn't realise until we returned at night.nDisappointing as we would have returned to this motel in the future but not unless the toilet issues are fixed!
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