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Reviews, get directions and contact details for Casa Incontro Pizza & Pasta Family Restaurant

Casa Incontro Pizza & Pasta Family Restaurant
Address: 1754 Hume Hwy, Campbellfield VIC 3061, Australia
Phone: (03) 9357 8353
State: Victoria
City: Campbellfield
Zip Code: 3061


Opening Hours

Monday: 11:30 AM – 9:30 PM
Tuesday: 11:30 AM – 9:30 PM
Wednesday: 11:30 AM – 9:30 PM
Thursday: 11:30 AM – 9:30 PM
Friday: 11:30 AM – 10:00 PM
Saturday: 11:30 AM – 10:00 PM
Sunday: 11:30 AM – 9:30 PM


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Reviews
Everyone photographs food so my review is a little different. I absolutely love the artwork here. The staff member told me where they get these from which was very helpful. The veggie burger I ordered was delicious. Check out this artwork though
Omg So good! Best meal since we left home! lol Thank you ! Lovely friendly staff Good food Spacious restaurant Enjoyed everything
The food was good. Unfortunately the service we received wasnt great. Imagine the food was supposed to share with everyone and but the gap between dishes was about 20mins. The last dish was served after 1hour and 15mins. I understand this is not McDonald’s BUT 1. I booked a table 2. Ordered in less than 10mins 3. I only complained after I realise that our food was already 1hourish late. I think I already have the right to stand up and ask what’s supposed to be on our table. So, that rings them to prep our food. 4. I was looking forward to eat the schnitzel with mushroom sauce. But lost my appetite as they rushed to cook and serve after my complaints; the schnitzel breadcrumbs was half way cooked. 5. I fully understand that there’s a lot of people tonight but your service guys should be trained better. I suggest ask what had happened here to ensure a smoother operation. We were all imagining some of our food got served to someone else’s. Shame the food was good, but service has rooms for improvement. I might have picked a wrong day at the restaurant aka Valentine’s Day celebration!! We dated our single moms, ended up not having a nice picture at the restaurant as we all got frustrated I would have a better picture below if they serve it simultaneously. This was me trying reserve the buffalo so i can eat it with my pizza unfortunately, the pizza came after 40mins later. To be fair, Ive got an apology. But I was just really unhappy as I cannot rewind this day with everyone.
The food was fresh, delicious and very reasonably priced. The only criticism I have were the staff, although they were extremely friendly, they tend to stand too close while you eat perhaps to wait on you? and it made me feel uncomfortable .
Really enjoyed my Chicken Caesar Salad. Generous amount of grilled chicken tenders, bacon, crispy croutons, perfectly poached egg, anchovies, shaved parmesan and fresh crisp cos lettuce. The dressing was delicious. Highly recommend this dish. The kids meals were very generous. My kids enjoyed the Spaghetti Bolognese and chips. A soft drink and icecream were also included in the meal, very impressed great value for money. Staff very friendly, clean restaurant very spacious and bright, will most definitely be coming back again well done.
We were in the area and starving to grab a meal. Landed here purely based on reviews and boy we were more than delighted. Timely service, plenty of options and kids loved the little play area too. Very satisfied overall and would love to visit again if we are around the area.Food: 5/5
When the chef gifts you takeaway gnocchi Bolognese to convince you that their homemade gnocchi will convert you into a gnocchi lover - and the taste and portion is as epic as their lasagna... They deserve a 5 star review! We visit this family restaurant regularly because they know their authentic Italian food .... Yum, yum, yum! Kid-friendliness: Excellent kids menu, amazing sizes and very good value! Parking: Ample parking, even when busy. Wheelchair accessibility: Yes, very convenient.
3rd time ordered a pizza adding just Hot Salami, upon pick up again no hot salami! Staff member then said,"do you want me to make another?" Sorry? They should have said "We are so sorry We will make you another pizza" . I did not get them to remake as was picking up another pizza which would have gone cold in the interim. Very bad customer service and they were NOT busy in house as well! Also overcharged by $7.00 than the latest menu and got a 1.5% surcharge??? Never again!!!!
For as long as i can remember i been ordering either chips or wedges as a side, with my delivery via uber eats. But now you can only get them if you pick them up. Why cant they be delivered with my pizza and pasta as done in ths past. Really doesn't make sense to me. Although picking up atleast you're guaranteed to get what you order, as on a regular basis there would be items missing in my uber eats. Unfortunately this store i once regarded highly has lowered it standards and got slack. I'll be ordering elsewhere!!!
Terrible pizza, so sad as it's the only pizza shop near by who has Ham! The prawns where shrivelled and very dry, rest of the pizza was tasteless. Thrown out the Menu after giving them many chances to produce a decent pizza, as ordered. Another customer now gone!
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