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Carpet Court, Paraparaumu

  2. Paraparaumu Store

Reviews, get directions and contact details for Carpet Court, Paraparaumu

Carpet Court, Paraparaumu
"Carpet Court Paraparaumu offers a team of expert staff dedicated to helping you find carpet and flooring products suited to your needs. We have a large range of carpet in synthetic and wool fabrics, flooring options including laminate, rigid, timber, bamboo, vinyl, and floating floors. With options in many different sizes, colours and styles, Carpet Court Paraparaumu is bound to have the perfect product for you. Our store staff have the commitment, service and expertise to help make the process of choosing your new floor easy."
Address: 170 Kapiti Rd, Paraparaumu 5032, New Zealand
Phone: 04-902 8480
State: Wellington
Zip Code: 5032


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Great service. Looked at a few providers for pricing and each were fairly consistent. However, Carpet Court were good enough to meet in the middle with us and our budget so we chose them. We also felt we were in safe hands and the staff were committed to ensuring the job was done to an incredibly high standard. They even managed to squeeze us in just before Xmas which was major for us. Rhino carpet is fantastic - clean and soft under foot. The vinyl flooring we went for in the lounge, bathroom and kitchen has revitalised our old house. We were also very impressed with them finding us a solution as we have about a 3 inch difference from kitchen to lounge in terms of height. They fashioned a custom piece of timber to bridge the two levels. Richard the general manager was on site before during and after to ensure we were happy. Really impressed and highly recommend for anyone looking at getting their flooring done.
My husband and I were absolutely delighted with the staff at Carpet Court Paraparaumu, especially Steph and Chrissy, who couldn’t have been more helpful. We are absolutely delighted with our choice, the help we received, and the prompt delivery which exceeded our expectations. Highly recommend.
Only really went to pick up my daughter who works there. However, while waiting, was very impressed by the way she and her colleague handled customers, especially as it was well past closing time. I doubt that I would have been so patient. However,I would never go into a store 5 minutes before closing for something which will obviously take a considerable longer time than that. I do try to remember that sales assistants have lives as well.
Anna at the front office is exceptionally pleasant to deal with. She is friendly, goes out of her way to help and nothing is an issue. Thanks for your great customer service
This is belated review of the service that we received from their sales person G.I. G came to the property to measure the size. When the work was done, I found out that the kitchen floor was not changed. Can you imagine that you expect everything would be nicely done and find out one part of the floor was left with the old one? OMG...I thought. I contacted G. He did not get back to me at once, he never apologised for his mistake. The quote that I assumed all was included was wrong. Kitchen floor was NOT included! I couldn't believe it. So, I asked him to send me a quote for doing the kitchen area, but the price was ridiculously high. We did not use their service anymore. Lesson learnt, check the quote always item by item and do not assume that they would do the job properly as you agreed at consultation stage and you saw him measuring the floors. I wonder how often this kind of thing happens in the building/interior industry. You trust that they would do the job properly and then it turns out that they left some bits not done. In order to fix one bit, it would cost a lot more, but you have to do but no other choice. That would be a nightmare.
We were very disappointed with the way we were treated by two of the staff members. Rude, dismissive and unprofessional customer service.
Such a helpful duo. Giving advice on a small project and costs of a larger future project. Very willing to listen.
Excellent customer service! John is an attentive sales person who really knows his stuff
Outstanding! These guys are awesome. Don't bother to go anywhere else, just go straight to the best. Jacque Cubin
Good store and good range of productd
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