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Reviews, get directions and contact details for Burleigh Heads Auto Electrical Services Pty Ltd

Burleigh Heads Auto Electrical Services Pty Ltd
Address: 19 Christine Ave, Miami QLD 4220, Australia
Phone: (07) 5535 3155
State: Queensland
Zip Code: 4220


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed


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Reviews
DODGY BROTHERS. I have been going to these guys for over 10 years . but my recent experience was the worst customer experience I have ever had. About 5 months ago I had a battery replaced that was still under warranty by a couple of months. They replaced it and I thought everything was fine but then within 6 months that battery had gone flat also. When I took it back the worker said it had a sticker on it from over 2 years ago, so he was saying the battery was old, I had my suspicions maybe they replaced it with another old battery and made money by getting the warranty back, but they said they could check it with the serial number and assured me everything would be okay. So they replaced it with another battery they told me I needed to pay for it and I would get my money reversed when it was approved by there supplier, they also said they would ring me back. After over 2 weeks of waiting and no phone call I went back to get my refund and they told me it was disapproved. When I asked them why it was not approved he gave me no reason and said they would give me the suppliers number to ring the supplier myself, but to add to the insult and lack of respect the guy said I will have to wait while for the phone number while he was fixing up another car, so I stood there watching him trying to fix this other vehicle while being completely ignored and listen to him swear. I was so disgusted I walked out vowing never to return and to warn others of the dodgy practices they have in place. Don't these guys understand it's not about money it's about respect and honesty. I could not care less about the $200 I spent on the battery but it will be the last cent they get off me or others I tell.
8 years ago (13-10-2017)
We have been going to this business for several years now and can't speak highly enough of the service we have received. We have a rather old Jeep with 500,000k on it and it has a very iffy air conditioning. We love our car and Laurie has been babying it along for the last two years as a new unit is out of our price range. The charges have always been very reasonable, (fixed it once at no cost) and the knowledge these guys have is very comprehensive. Highly recommend.
8 years ago (20-09-2017)
They fixed an intermittent noise which 6 previous mechanics said several different things who's quotes ranged in priceline up to $900 .. these guys recognised the noise immediately .. even though I recorded the noise on my phone .. BH Auto fixed it for a third of the price .. the car continues to have no further noise .. thankyou .. I definitely recommend them ..
8 years ago (29-12-2017)
Fixed our problems while on holiday. Prompt n helpful
8 years ago (11-01-2018)
We recently had an electrical trailer plug replaced on a car. A few days later we went to set off on a big camping trip and the trailer brake light in the car is not coming on, indicating an issue with the plug connection. We went back down to get it checked and we had a lukewarm reception to say the least. The guy we spoke to wouldn't even walk 50m across the road to look at the plug. Even after we advised we were on our way out of town with a baby in the car. I understand there was other work that needed doing, however this is something replaced by you and you're not even willing to walk over and look at what the issue might be. He advised he *might* be able to fit us in tomorrow. Or Monday. Then proceeded to tell us we should be more organised and check things earlier. Right-o, thanks for the tip eh? Needless to say we went elsewhere.
8 years ago (28-07-2017)
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