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Reviews, get directions and contact details for Budget Car and Truck Rental

Budget Car and Truck Rental
"Get the best car, van and truck hire deals at Budget Car & Truck Rental Marleston! With over 220 car hire locations in Australia, you're Good to Go with Budget."
Address: 215 Marion Rd, Marleston SA 5033, Australia
Phone: (08) 8297 5333
State: South Australia
City: Marleston
Zip Code: 5033


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: 7:30 AM – 5:00 PM


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Reviews
Needed to move some stuff from a storage container to Yorke Peninsula. Got a van. Really easy to deal with the people. The van was in great condition. It fit a surprisingly large amount of cargo. It was over 2 hour trip. I didn't notice the cruise control until the return journey. Much more comfortable. The overall cost was very reasonable.
Other truck companies deposit bond back same day or next whereas, budget take 10 working days to refund bond. Will not be using this company again until they sort out refund return They can't keep blaming the bank
I am giving a 5-star review to the branch manager who owns this Marleston branch. This is because he helped me even though I am a stranger.
We use these rental trucks every day great service new trucks n V is a champion
Sometimes the best way to find out how much a business values it’s customers, is to experience a difficulty & then see how they handle it. After renting a truck last weekend, despite having a big issue which could’ve ended in a HUGE problem for me, I can definitely say I am one very happy customer who’ll be using Budget at Marleston whenever I need truck hire from now on. My booking was done online & I found the website simple & very clear on pricing/options etc. Upon collection, the truck was in good condition, clean inside, really easy to drive & most importantly, the air conditioner was AMAZING - which was a Godsend during an Adelaide heatwave. However, the following afternoon, very close to 5pm on a Saturday, when we had a full load in the back, we had a problem with the hydraulic lifter. I rang the office 5 mins before closing time & was told that there were no mechanics left on site so she’d need to make some calls & phone me back. 10 mins or so later & I had a call back from Justin, the Operations Manager, who took control of things & immediately started turning around a very stressful situation for us, made worse by the 4000 degree heat. ‘Incredible customer service’ honestly just doesn’t do this guy justice. I cannot tell you how fantastic he was to deal with & how willing he was, to go out of his way on a Saturday night no less, to make things right & help us stick to our very tight schedule. He bent over backwards, even offering to come from an hour away to help us unload the truck at our storage facility. Communication was beyond great. Ability to fix a problem & take the stress out of it in every way, was unbelievable. Its an absolute credit to him & his customer service skills that he managed the whole situation as brilliantly as he did, and wow, what a great feeling it was, to leave the depot the next day after drop off with a huge smile on my face after being treated like a valued customer & not just someone who had a problem. Outstanding service like this is such a rarity these days & really deserves to be commended. If I could give this experience more than 5 stars, I totally would. Thanks guys, I WILL be back!
Decent experience, would be an easy 2 stars for the quality of the truck almost flew off the road a few times. But the customer service I received from the gentlemen working there was next to none. Would recommend hiring, decent prices and it gets the job done.
Friendly staff, quickly n easy transactions. We rent from others only when we the required vehicles are booked out here.
Prices fair but not on public holidays
Was told our car was ready to pick up , when we arrived we had to wait 30min for them to get it from another yard. Not the best customer service.
Great Value. Great service
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