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Budget Car and Truck Rental Blackburn

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Reviews, get directions and contact details for Budget Car and Truck Rental Blackburn

Budget Car and Truck Rental Blackburn
"Get the best car, van and truck hire deals at Budget Car & Truck Rental Blackburn! With over 220 car hire locations in Australia, you're Good to Go with Budget."
Address: 116/118 Whitehorse Rd, Blackburn VIC 3130, Australia
Phone: (03) 9088 0280
State: Victoria
City: Blackburn
Zip Code: 3130


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 4:00 PM
Sunday: 8:00 AM – 4:00 PM

Update Info

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Reviews
Always great service at Blackburn, and an upgrade this time thanks! - David and the crew there do a great job - quick pickup and return, vehicle was new, no hassles at all. Rented from another company recently - seemed like hard work by comparison with renting from Budget. Won't make that mistake again!! Cheers, Simon J.
BAD CUSTOMER SERVICE, RIDICULOUS HORRIBLE AND CON. Careful when you deal with this company, they used to be good and responsible and now the place is filled with bad attitude people, con and rude. A REMINDER TO ANYONE BEFORE YOU PICK UP THE VEHICLE PLEASE CHECK 1. TIME YOU LEFT THE BUILDING Remember if you booked for 24 hours. That means 24 hours in contract. Not 20 hours or 21 hours. When I picked up the vehicle it was around 9am and I want to return the vehicle on the same day night time and they said they no longer do drop box. But I can return the car the next morning between 7-9 am But when I returned the car around 7.50 am the next morning They said I must return it at 7 am. And shouting at me saying the customer has been waiting since 7am. LoL how has this become my problem. Is clearly their system is a problem. 2. CHECK THE FUEL LEVEL , SURROUNDING VEHICLE , TAKE A PICTURE, OR VIDEO . The drama will start when you return the vehicle they will ask you to fill the fuel above the F line / over filled. If you have the picture to prove , you can argue with them that you are returning the vehicle at the same level with the initial fuel level 3 Last but not lease, TAKE A VIDEO ALL AROUND THE VEHICLE WHEN YOU RETURNING THE VEHICLE. Remember, They will hold your bond for more than 10 days. Just remember this place is filled with con artist , precaution is necessary, do not let them charge you for the things that you never did or not your fault. I have to revise my review from 5 stars to 1 now.. 0 if I have the option. Plus This will be my last time dealing with this company.
Hired a closed in truck from this crew, filled it with fuel as far as I could less than 2kms from their yard when returning it. When they inspected the truck which was parked on an angle with the fuel tank on the high side of the vehicle they claimed it wasn't full and put another 5 litres in for which they charged me $25 / $5 per litre. Whilst I have no issue with putting another 5 litres in if that's the standard they use for all of their vehicles being hired out $5/litre is a rip off and I don't know how I could have got more in but I should have been given the option to go and put more fuel in just around the corner for less than half the price. Questionable practice that I have no doubt they get many customers with and make a handy profit from. The customer service was appalling both on pick up and return, return took over 20 minutes and I had to ask for a receipt to see how much I was being charged which raised the amount per litre issue.
This Budget location charged me 3 times the agreed rental amount for dropping my car off 15 minutes late. No joke! Because the location was closed I called the Budget help desk to ask whether I could drop the car at Melbourne airport the only location still open. When they agreed, I dropped the car off at that location a few hours later. A few days later, an additional $400 were charged to my credit card. They didn't only charge me a $100 drop off fee which is exorbitant but at least somewhat understandable but also retrospectively increased the daily rate of the rental! This is highly unethical and maybe even illegal. Please learn from my mistake and NEVER rent from this location.
The team was accommodating and friendly. A little expensive compared to less branded/smaller companies BUT last minute, they have the fleet so you do what you have to. Truck/van was new, clean and relatively easy to drive.
Standard Budget in terms of vehicles, trucks and services, but really friendly and helpful service often under pressure. Flexible and accommodating to help the customers out.
What a joke! Booked a 1 tone van 3 weeks ago, turned up Saturday morning at 10am to be told we didn't confirm 24 hours before so there was no van for us to pick up. This is ridiculous, we were moving house and had everything boxed up and ready to go. Thank Christ we rang Avis up the road and got a van on the spot. The manager there was a true gentleman, and we we're driving out of the carpark within 5 minutes. Do yourself a favour, go to Avis! Don't waste your time with this company, who apparently do this to people every single weekend because they can't run a business.
May 19, 2022 Manager on duty was Dev. I brought in my rental car that was having issues, front desk and two other associates checked the car and concluded that there was indeed an issue. They go back into the office to inform their manager who then comes out to check it again only to inform me that there are no cars available. There were 3 white Toyota Corollas out in the front with a big RENT ME sign which apparently is already reserved, and the others were waiting for some other paper work. Dev then apologizes and mentions that we should have called ahead and we did but none of their three locations Preston, Clayton, Blackburn were not answer. PLEASE AVOID THESE LOCATIONS AS THEY DON'T HAVE CARS FOR RENT.
HORRIBLE customer service and management!!!!! I was charged more than the contract amount, due to I returned car one day earlier. The reason is drop-off day was public holiday.They only opened for half day. I was suggested by their staff and dropped off to their station by one day advance when I pick up the car. Later, I found they charged more, and they explained due to seven days base rate is differ from six days base rate. So It happens.
This car rental is absolutely ridiculous and almost like fraud!! no kidding! We rent a pickup for 3days and returned with no damages as we used to do so, but after 2months later they charged us $200 without any permission, then we've told the $200 are charged for the damage of the vehicle's windscreen. I think what they did is completely like robbers!
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Budget Car and Truck Rental Blackburn map

Directions to Budget Car and Truck Rental Blackburn with public transportation

Whitehorse Rd/Station St (Blackburn) 80 meters
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Whitehorse Rd/Station St (Blackburn) 90 meters
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279
Blackburn Station/Railway Rd (Blackburn) 250 meters
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279
Albert St/Railway Rd (Blackburn) 260 meters
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279
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Blackburn Station/Railway Rd (Blackburn) 260 meters
271
279
901

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