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BP

  2. Perth Gas Station

Reviews, get directions and contact details for BP

Address: 240 Cambridge St, Wembley WA 6014, Australia
Phone: (08) 9381 1000
State: Western Australia
Zip Code: 6014


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The worst customer service experience on Tuesday night. Whoever was on night shift around 11:30pm on the 16/07/2024, the management either gotta train him better or tell him to take things more seriously. I went in the counter the night counter where you need to be speaking through the glass to do a legal purchase of cigarettes. I show him my id and it clearly shows that I am well over the legal age but yet he shakes his head n gives no explanation. I didn’t even have a fake id, it was a legit id which is issued by the WA government. I stay calm trying to ask him why my rights to purchase a good has been denied even tho I have legit id to verify my age. I even tried showing him my id again thinking he saw wrong dates or numbers but he pretended I was not there. When I ask him for the reason he pretends that I’m not there. I don’t know if he was trying to be racist or something cause it seemed like he was, the way he was ignoring me. I’m pretty sure if there was another person he would have reacted differently. I stood outside for sometime trying to talk I was not showing any aggression or anything at any time and get a proper explanation for the denial of my purchase in the cold at night but he was pretending i wasn’t there at all. I was thinking of calling the cops cause he was denying the right to my purchase over some goods. I will not hold back if the same thing happens again, I will make sure to call the cops straight away for taking away my right to legal goods and services.i feel highly disrespected and violated.That person who was at the shift should really look into how to do customer service and maybe read properly . Never been treated so poorly, wouldn’t recommend people to go to this particular BP.
Minor customer service fail means I won't be back to this local.nnWent to use the power vac, parked up, entered store and was told both were out of order. These things happen, no big deal.nI suggested they should put a sign on the units so I didn't waste my time coming into store, and his/their time giving out this info each time.nResponse instead was 'maybe you should ring us next time to see if working'.nFAIL.nnWent down the road to Shell instead, job done.
Advertise 3 bags of ice for $12 but put my order through in two parts, one payment for 2 bags and one payment for 1 bag so they'd make more money. Seriously to make a few extra dollars...we're baffled driving away now realising what they did...
Worst customer service and staff. My all time experience in this fuel station is pathetic. It feel like they don’t want to serve muslims. At first i was thinking that might be I’m wrong but when i send my two friends at different time the same shit happened with them too
Today my partner tried to buy ciggaretes here - presented a valid West Aus ID, and was refused service by a male member of their staff. They asked my partner for a passport, and their street address, despite having a valid ID, and refused them service.nnHaving read other reviews, this seems to be a common occurrence at BP Wembley.
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