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Reviews, get directions and contact details for BOQ

"At BOQ, we pride ourselves on building real relationships, and understanding our customer's needs. Whether it's business banking, everyday accounts or low rate home loans, our team is here to help with all your banking solutions. Because at BOQ, personal service and great banking experiences go hand in hand.At BOQ we can support you with:• Everyday Banking • Savings Accounts • Credit Cards • Insurance• Home Loans • Business Banking • Commercial Loans • Equipment Finance • Term Deposits • and more!"
Address: 23/43 Burrendah Blvd, Willetton WA 6155, Australia
Phone: (08) 9449 7100
State: Western Australia
City: Willetton
Zip Code: 6155


Opening Hours

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
This review is for phone customer service. I am on hold right now and so far I have listened to the boring jingle and a man telling me how I am important to them and that I have progressed in the queue for 32 minutes. This is just not good enough. I cannot tell how many people are on the other end taking these calls but it is CLEARLY not enough. You do not value your customers when you do not answer you customers calls in a timely manner. If you cant then open some more branches so that we can get to one. Very disappointed customer.
The bank manger their is hopeless!!!! A home loan has taken longer than 6 months and is still not complete. Requesting paperwork 3 or 4 times saying that they are not current cos it wasnt followed up straight away. Shes absolutely clueless. And the bank is taking no responsibility for the incompetence. I'd never send anyone to that branch!
Rubbish customer service and understanding takes ages to recieve correspondence ,definitely moving my business somewhere else
Good service at counter
Translated by Google Rubbish Original
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