Blue Care Coolum Beach Community and Respite Care

Reviews, get directions and contact details for Blue Care Coolum Beach Community and Respite Care

Address: 10 Fourwinds Ave, Coolum Beach QLD 4573, Australia

Phone: 1300 980 613

Website

State: Queensland

City: Coolum Beach

Zip Code: 4573

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Reviews

My mum has had in home care with Blue Care Coolum and it was very disappointing. Carers (always changing - you'd never know who was coming) would regularly be many hours early and sometimes many hours late - usually without the consideration of a phone call. Both my mum and I found the attitude at Blue Care very disrespectful - not in terms of being rude on the phone or while at her home - but in terms of their basic understanding of the dignity of another human who has a life - even when they are old. When I've talked to them the story is the same "So many clients and so many staff - hard to manage."                                            There are better options out there - not every in home care service is blind to the fact that the elderly are their clients and a client deserves to have their appointment times met or at least be called when there are issues. I understand there are issues that crop up for carers - my husband is one - however courtesy can prevail in these situations.  

I cant imagine most businesses lasting long with a casual approach to appointment times .  Maybe the elderly don't make too many demands or are reluctant to say if they're unhappy? I know my mum only said things a few times even though she was unhappy many times.

On the plus side some of the carers were wonderful.

 7 years ago (08-02-2018)

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Blue Care Coolum Beach Community and Respite Care

Reviews, get directions and contact details for Blue Care Coolum Beach Community and Respite Care

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