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Reviews, get directions and contact details for Billabong Backpackers Resort Hostel

Billabong Backpackers Resort Hostel
Address: 381 Beaufort St, Highgate WA 6003, Australia
Phone: (08) 9328 7720
State: Western Australia
City: Highgate
Zip Code: 6003



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Reviews
Staff behind the desk 24hrs are amazing here. They’re all so happy to help and make sure you have/had a good time. I was well taken care of and my stuff looked after while I went away. But remember it is a backpackers, so very busy and sociable! Thanks team
It was an okay stay.nWe had booked the wrong dates on arrival and the staff very kindly re-arranged so we did have somewhere to stay! Which was lovely of them and they were very accommodating.nnThe kitchen was very crowded and the fridges/cupboards where overflowing with bags.nnI was a little annoyed with the 'cancelation policy' and it probably would have been better if they had said no refund less fuss!.nWe booked a night at the hostel then had an offer of free accommodation. I went to ask for a refund and the man said they don't do refunds but they do vouchers that we can sell on to another backpacker.nnIt's a silly idea really because the hostel sold the room on that night so we were $95 out of pocket because no one wanted to buy the room and the hostel still sold our beds at $95 so they actually made a profit!nnHonestly would have been less stress and frustration just to refuse a refund rather than giving vouchers to sell the room on.nnOtherwise it was an okay stay, there are nicer hostels In the area if you have the budget, but Billabong Is clean and staff are friendly
We stayed there for the price, but it is noisy and filthy - mostly young broke people who live there. The staff at the desk was very nice and helpful. I didn't even bother with the free breakfast.
please get a better internet plan. having 200 people on a network where one person downloading something can completely nuke the bandwidth is insane. the lag is hitting levels i didn't think were possible.
This place is disgusting do not stay here. believe the negative reviews we booked for one night and didn’t last 4 hours as there was no water in the entire building including the toilets. the man at the desk was telling people to go across to the petrol stations, the park or even the pool to have a shower because and i quote “the pool is clean enough”. i understand that they can’t help these issues but to not notify guests or even offer compensation makes the situation more frustrating for two young female backpackers. additionally the rooms are disgusting the pillows and mattress are all stained in god knows what and the beds are old and unstable with no support bars on top bunk. Everything is old and falling apart don’t waste your travelling money on this place!
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