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BIG W Riverton

  1. Willetton
  2. Willetton Electronics Store
  3. Willetton Storage
  4. Perth Department Store
  5. Willetton Store

Reviews, get directions and contact details for BIG W Riverton

BIG W Riverton
Address: Willeri Drive, High Rd, Willetton WA 6155, Australia
Phone: (08) 6318 9908
State: Western Australia
City: Willetton
Zip Code: 6155


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
large space with plenty in stock for most of your needs. spacious aisle, with room to easily navigate even when it's pretty crowded. staff have been friendly and helpful so far.
If you read the one star reviews you will see there is a common theme of nasty middle aged white women providing awful customer service. Well, this is another review confirming the service this Big W provides. Absolutely appalling customer service, especially towards disabled elderly customers. My elderly mother was berated for “incorrectly” scanning an item by this middle aged staff member who was barking at her behind her back and watching her like she was going to steal something. Didn’t lift a single finger or offer any type of positive customer resolution until a nice co worker god bless you but you’re not saving this review sorry came along to try and resolve the issue. This woman was not kind or helpful once, just mean and rude and accusatory. It honestly did not seem that hard to provide a customer friendly solution but whatever, guess they don’t train all their staff I guess ? Just buy your stuff and get out. Who knows if this woman is the middle aged woman everyone else is talking about in their 1 star reviews.
Most miserable, unhelpful, judgemental staff ever. Have engaged with them a few times, at this particular store. The joghoggers remain the same as the days gone by This store may do well to consider employing fresh faces, employess with pleasant personalities and no reason to behave like police officers. Also I have just realised that the phone number from Big W comes up as Suspected Spam. I do not answer such calls as one is protected under safety and privacy laws. Is this the store's way of denying accountability for their errors? This then constitutes the question of theft and deception.
Worst customer service from a lady named Rosa. I have visited the store plenty of times, not even once she was customer friendly. She is always rude and arrogant. Very unfriendly even to polite customers.Terrible at customer service.
Always a great place to look around. Great specials and sales. Staff are very helpful.
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