BIG W Riverton

Easy parking with good access to the shop. Nice clean and spacious to view all areas within Big W and nicely displayed items. Some items have disappeared within some areas, although possible for no availability. Great staff with Friendly, helpful customer service.

Click and collect service is never great at this big w store. I am always waiting days till my order is ready even if order what I assume to be 'everyday items' that should be in stock in store. I do understand with new catalogue items or during seasonal period this wait time can be expected. Whenever I phone the service desk the staff are always rude and seem annoyed I've even questioned the status of my order. Usually I am greeted with the same response by staff at the service desk in store. Basically I have not ever had a pleasant experience at this big w store if I am after customer service. I would've thought maybe if staff were busy in store serving customers maybe that's why they don't have time to get to the click and collects fast enough, but when we're in store we can barely find a staff member anyway The livingston Big W is the place to go for fast click and collects and good customer service. Shame it's not our local anymore!

large space with plenty in stock for most of your needs. spacious aisle, with room to easily navigate even when it's pretty crowded. staff have been friendly and helpful so far.

Extremely rude service by the elderly lady at Returns. We've been shopping here for years and Never have we come across such unpleasant behaviour from a staff of Big W Riverton. Hurtful and disappointing Who was serving looks new do she often checks wirh manager and that lady staff having attitude at Returns". The customers around was appalled by her behaviour too. This happened Wed, 28th December 2022 afternoon 3:15 pm. Big W needs to upgrade their POS and whole system. Going backwards time to keep up with technology. Shame !!!

Just happened to be around the area and thought of buying something which we hardly can find it elsewhere. And BigW is not available close to where we are living now. So we took some time to really scale through the store and got what we wanted to buy. Still the same store we used to buy our preferred products and prices we can afford, after we have been overseas for over 10 years. Keep it up, BigW!

We wish to give a big shout to Jess, who helped us on Sunday 4th December. They were very busy, Jess was very professional in sorting our issue, which still took 40 minutes. Thanks Jess much appreciated.

Great super store with big selection of cloting, toys, home appliances, accessories, garden stuffs etc.

Store layout is easy to navigate. Signs up everywhere too. Really friendly staff that are all about customer service and will help you. Offten there is no one in technology tho, most the time you gotta go to front for someone to be called over. Other than that it's a good bug w. About medium size and store is always clean.

Rude customer service. My husband was exiting through the self checkout lane when he was spoken to aggressively by a staff member mending the self checkout area. She stood in front of him, to stop him, and yelled at him to go back around to exit through the entrance. The customers around was appalled by her behaviour too. This happened on the morning of 25th August 2022. We've been shopping here for years. Never have we come across such unpleasant behaviour from a staff of Big W Riverton. Hurtful and disappointing.

My wife loves this store for the huge range of products and great value for money. Excellent store with 5 stars