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Balwyn Central Medical

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Reviews, get directions and contact details for Balwyn Central Medical

Balwyn Central Medical

About

Quality Bulk Billing medical practice -Open 7 days a week with excellent Doctors, Nurses, Physiotherapist, Dietitian, Psychologist and support staff with on-site Pharmacy and Pathology services.

Story

Balwyn Central Medical is located in the heart of Balwyn at 427 Whitehorse Road. There is free parking behind our clinic and we are just a short stroll from the 109 Tram Stop. Balwyn Central Medical has extended hours for your convenience. We are open Monday through Friday 8:30 am to 10 pm and Saturday and Sunday from 8:30 am to 6 pm. Affordability of service for our patients is important to us, which is why we bulk bill our patients through Medicare. We are also pleased to directly bill work cover and TAC as well as Alliance Overseas Student services. In addition to onsite pathology, Balwyn Central Medical offers onsite physiotherapy, podiatry, psychology and dietician service, enabling us to offer you all your medical services under one roof. At Balwyn Central Medical you can book your appointment online if you wish via our website www.bcmedical.com.au or call one of our friendly receptionists who will find you a suitable time.



"Established in 2015, Balwyn Central Medical, part of ICO Health Group, is a fully-accredited General Medical Practice / Clinic offering high-quality bulk billing services. We are open 7 Days a week.Balwyn Central Medical, operates as a modern, well-resourced, family-orientated Medical Clinic offering a wide range of comprehensive health services under one roof, including general practitioner services, allied health services, after-hours access, tele-health consultations, pathology on-site, pharmacy on-site and full-time nursing support.Parking is available behind the clinic. Balwyn Central Medical is serviced by tram route 109. Stop 48: Balwyn Shopping Centre / Whitehorse Road is the closest tram stop to the Clinic."
Address: 427 - 429 Whitehorse Rd, Balwyn VIC 3103, Australia
Phone: (03) 9830 2300
State: Victoria
Zip Code: 3103


Opening Hours

Monday: 8:30 AM – 10:00 PM
Tuesday: 8:30 AM – 10:00 PM
Wednesday: 8:30 AM – 10:00 PM
Thursday: 8:30 AM – 10:00 PM
Friday: 8:30 AM – 10:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 8:30 AM – 6:00 PM

Update Info

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Reviews
I’ve seen a number of different doctors here. There is a large variation in quality of doctors, reception staff and pathology staff. Some days it’s not amazing and I had a particularly bad experience a few months ago, but 5 stars for Dr. Firth, who called to follow up and later fit me in after an adverse reaction to medication. Dr Firth is professional, kind, responsible and diligent. Separate to that, there is bulk billing, with a flat $20 for after hours consults which seems very reasonable.
Excellent experience here at Balwyn Central Medical. Dr Nisha is fantastic and actively invests her time and energy into her patients. It has been refreshing seeing a Dr who actually cares.
The dashing young man Sugeesh was an honour to do business with at reception. Extremely efficient to book an appointment. Definitely ask for him and his personal touch with customers
Booked appointment that morning and called before we went in the afternoon , then was told we didn’t book the appointment when we arrived. The receptionist made us like it’s our fault
Appalling customer service. I booked my appointment a week in advance only to arrive and be told it had been cancelled, which it hadn't. I showed them my phone log to prove I hadn't spoken to anyone at their number the day before and reiterated I hadn't cancelled my appointment. The receptionists were unconcerned and dismissive of the fact they have obviously cancelled the wrong person's appointment and simply told me that the slot has now been given to someone else and I was the one who had to reschedule. They made no effort to get to the bottom of what went wrong, to find out whose appointment should have been cancelled or try to find a way to get me seen by a doctor.
It is convenience to me. As I live nearby. I did a test lately and I have been informed that the result was negative. I received 3x text messages on my phone, and a letter on the mail that i need to make an appointment. I make an appointment. When I saw the Dr. He asked me what was the issue. I told him, i got 3x text messages and a letter asking me to be here. The Dr looked at the system and tell me my result was negative. I think this is purely wasting my time, health care resources and Tax payer's money. The Dr's valuable time can give to someone more in need.
Misdiagnosis lead to emergency admission at the RMH with appendicitis & sepsis! I had an appointment at Balwyn Central Medical clearly in pain and presenting with all the symptoms of appendicitis. The doctor did not even check my stomach, take my temperature etc... but said I had an intestine issue and told me if I didn't feel better in 24 hours, to book another appointment. Next morning I was severely unwell and sought a second opinion from another clinic who diagnosed suspected appendicitis and sent me straight to emergency. I did have my appendix removed but also had to have a second operation a few days later to drain an infection which had leaked. It appears this doctor no longer works at the clinic and I sincerely hope she is no longer practicing medicine.
I believe it is not only me confused to find the place. So if you drive thru whitehorse road, the clinic is actually accessed via direct chemist. Just go in and you find your way to the clinic. Alternatively, it is actually accesible from the back of the building with big parking areas. Overall the clinic is good. They open til late and do online booking.
Been with the practice for 5 years. It is convenient as it is after hours practice. However have to wait ages for some drs waiting room. From time to time they have very rude reception, they have a good well mannered male receptionist though. The management should train most of the girls before hiring. Always notice the sneaky gossiping and careless behaviour there. Some doctors are good specially Nisha Patel is Knowledgeable and understanding and trustworthy. and some are Arrogant as if they are the centre of the globe. Misdiagnosis is quite common. Overall convenient hours but rude staff who only cares about numbers.
Dad had a telehealth appointment booked on 8th June @ 6.50pm and only to received a call @ 8.39pm. I returned the call and was told by the male receptionist that the doctor is on another call and he will let the Dr know to call back. After half an hour later and still have not heard, I called back again and was on hold for 15 minutes before the man at reception desk told us the Dr has just left. He then offer to book another telehealth appointment for today 9th @ 10.20am with another Dr. Received a telehealth call and the female Dr said she needs to speaks to my Dad as she has not seen him as a patient. I said he is not with me and she said she can't continue because of Medicare Card and and hung up without hearing any explanation to the the scenario.....Dr seemed rude for a first impression on the telehealth call. I do have the Power of attorney as well as medical for Dad so I called the reception again. Managed to speak to the lady who answered the call and explained the whole experience since last night and then this morning. At least she listened and sympathised for the lost cause for a telehealth booking that gone sooooo wrong!
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Balwyn Central Medical map

Directions to Balwyn Central Medical with public transportation

48-Balwyn Shopping Centre/Whitehorse Rd (Balwyn) 70 meters
109
48-Balwyn Shopping Centre/Whitehorse Rd (Balwyn) 90 meters
109
47-Balwyn Rd/Whitehorse Rd (Balwyn) 270 meters
109
49-Northcote Ave/Whitehorse Rd (Balwyn) 280 meters
109
Whitehorse Rd/Balwyn Rd (Balwyn) 290 meters
285

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