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Reviews, get directions and contact details for Baggage Storage by Smarte Carte, Brisbane International Airport

Baggage Storage by Smarte Carte, Brisbane International Airport
Address: Brisbane International Airport Terminal, Airport Dr, Brisbane Airport QLD 4009, Australia
Phone: (07) 3860 6235
State: Queensland
Zip Code: 4009


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
No hassle and very easy to use. A$14/day for medium and A$16/day for large luggage. Put in your credit card, key in your 6 digit secret code 2x then they will select and automatically open an empty locker for you to store your luggage. It will charge you for a day's worth. When you are ready to collect your luggage, key in your locker number, 6 digit secret code and the locker will open up automatically. It will charge for the remainder number of days through your credit card. Location is near to carpark on ground level before you enter the terminal.
Ground floor by car park. Easy to find and use. Automated. Tap card, insert 6 digit PIN twice and door pops open. Perhaps keep leg against door until you're finished I saw someone complain the door closed. Mine didn't charged my card correctly. Maybe have a half day option to hire? We only needed for 3 hrs before checkin opened, but didn't want to lug bags around. So $32 but it did hold my big bag, little backpack and camera bag in mine. I'm super happy.
Charged $14 aud through VISA card for medium sized locker but failed to provide locker number, no PIN input and lastly no locker opened after transaction approved. update: managed to refund it. customer service was smooth. do use cash just in case.
Pretty average but still a must if you want to roam locally before your flight. Helpful staff if you get stuck, which normally happens. Every failed payment attempt puts a transaction against your credit card, but it seems to disappear after a few days. Staff on the phone were a bit blasé about it but helpful staff on the ground.
Updated: I have received a refund for the error below. Thank you. The lockers themselves work as intended and were easy to use. The representative who communicated with me for several months during the refund process which was lengthy due to being international was polite and helpful throughout. The charge was supposed to be $12 AUD for under 24 hours of use. I used it for half a day, and after I flew home, I checked my statement and they charged me $96 AUD.
Expensive but works really well
Be aware, their lockers will close on you unexpectedly, requiring you to hire them again. Their "service" line is dead. Fraudulent band of criminals as far as I'm concerned.
automated service. Pay put your stuff in, come back get your stuff out. Again it's automated don't waist time fussing just be quick, per plan whats in and out you can only open once.
Expensive… but work perfectly. Are located at floor 1, just before the parking
Lockers are inconveniently located and credit card payment was temperamental. Also, hard to find no signage.
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Directions to Baggage Storage by Smarte Carte, Brisbane International Airport with public transportation


International Airport station 50 meters
BDBR
BDVL
BRBD
VLBD
Brisbane International Airport 80 meters
Northbound - Ballina to Brisbane Int.
Northbound - Byron to Brisbane Int.
Northbound - Casino to Brisbane Int.
Northbound - Pottsville to Brisbane Int.
Southbound - Brisbane Int. to Byron
Southbound - Brisbane Int. to Casino
Brisbane International Airport 200 meters
R700
R701

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