Autocare Services

Very disappointed in this service. We ultimately received our vehicle, but the delivery took almost week longer than estimated and our car interior was filthy upon pickup. We were told that the dirt was due to “loose window during door operation”. For context our car is a 2017 model with 27k on the clock, and this “loose window” wasn’t noted on the receival condition report, also upon checking the window at pickup it was perfectly sound. One positive was that the exterior of the car was fine. I think if you’re looking for the cheap option, they may be worth the risk, but in hindsight I wish I paid a little bit more and went with a better service. - not recommended.

If I read the reviews on this page before booking I've might have had 2nd thoughts. But I did use Autocare based on recomendations and they delivered above and beyond. My vehicle arrived safely to the Melbourne Depot from Perth, I did have to wait for them to release the vehicle but I wasn't in rush. All the staff were polite and very helpful I'll specifically call out Jane who helped me book transport, she was very knowledgeable and felt like she liked what she was doing. I would certainly use Autocare again if I get the chance.

Swift & smooth Service's, will definitely use again! Thanks

Great friendly service. My car arrived 4 days before the end of time frame and it is intact. I was worried giving my car to be transported as I thought some damage could happen. Patricks auto-care is the only company I found with more than 4 stars from transport companies and they kept their trust 100%. The staff was friendly and supportive throughout the process of getting my car from Perth to Melbourne. The service charge is so reasonable.

Couldn't fault the service. Cairns Queensland to Laverton North Victoria in less than 3 weeks during the Covid 19. Car, Nissan Y61 arrived in the same condition it left in. Unlike other transport companies that have a 1.9m max height, Autocare have a 2.1m max height. I seriously can recommend them. Booking was made via P & S Logistics. Price was fantastic especially considering the distance. Would use these companies again without a doubt.

Don't deserve not 1 star. We informed them we are coming to b puck up our son's ute which they couldn't find . wired outside in the hot sun for over an hour woth no one communicating with us and security would let us in to the office but gave us a number to contact and couldn't get through until multiple tries and the person was useless . A nightmare of a service

ABSOLUTELY FURIOUS AND DISAPPOINTED. Vehicle transported from Brisbane to Tasmania. No issues with booking or travel time, tracking etc. however an item was stolen from my vehicle on its journey. Not just a small random item, the electrical master switch for my electric windows. It sounds way too ridiculous to be true but i promise you it is! Not just disappointed that it has happened but even more dissatisfied with the lack of care and support with the claims process which is going nowhere.

AVOID AT ALL COST!!!! Booked through car transport express but this company in my experience is an absolute joke, took my car 14days to get from Melb to Bris, and still no communication when it arrived. Then when you call you get the worst most arrogant response from customer service. I had to call numerous times only to come to find out the truck broke down between syd and Bris and nobody bothered to call, they also could not give an ETA on how long it would take and no further follow up, no matter if I’m a paying customer all I heard was excuses on the delay, no apology or nothing . I had to call everyday to figure out where my car was. Car arrived a week later than scheduled. If you want bad service with things go south then use them to save a few bucks but do not use this company if you value professional efficient service, should have went with CEVA for the extra cash, spent more money on rental car just waiting around for what should have been a simple route.

Had a new car shipped from Gosford to Melbourne. Whole process was excellent and handled in a friendly and professional manner by all Autocare staff I dealt with. Car arrived on time and in perfect condition. Thanks guys!

Got a quote reasonable price, but would always prefer cheaper, made the booking, tracked the vehicle from Perth to Melb. Received call 24 hours prior to final delivery providing two hour delivery window. Estimated delivery 15 business days actual 16. On final delivery. On delivery day no driver no phone call after window closed. Called them only to find out driver had death in the family. Car arrived within revised 2 hour window. Checked over car no issues. Applause.