facebooktwitterpinterest
mobil menu

Australian Unity

  1. Melbourne
  2. Melbourne Dentists

Reviews, get directions and contact details for Australian Unity

"Established in 1840, we’re Australia’s first member-owned wellbeing company, delivering health, wealth and living services. We’re committed to real wellbeing for all Australians, and for us, real wellbeing means so much more than physical health. It’s about your standard of living and feeling safe in your home. It’s your personal relationships and being connected to your community. It’s about what you want to achieve in life, while having the security to get out and do what makes you happy. Being a member-owned company means we’re owned by our members, not shareholders. That gives us the freedom to invest money back into the services and solutions that matter most to our members, customers and the Australian community."
Address: 282 Collins St , Melbourne 3000, VIC, AU
Phone: (03) 9660 5800
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 09:00-17:30

Update Info

related searches: australian unity contact, australian unity claim, australian unity locations, australian unity aged care, australian unity login, australian unity investments, australian unity careers, australian unity aged care head office
Similar places near
Dr Zenaidy Castro Dr Zenaidy Castro 146 miles The staff of Vogue Smiles Melbourne are very friendly., Excellent customer service, T...
Pacific Smiles Dental Pacific Smiles Dental 150 miles Dr. Kaho Han is incredible!!!. I had extreme dental anxiety for my tooth filling proc...
QV Dental QV Dental 336 miles Compassion, caring, sensitivity. Delivered high quality care all. But as a survivor t...
D-Spa D-Spa 467 miles "Our modern dental clinics combine state-of-the-art technology with caring, comp...
Gorgeous Smiles Dentistry Gorgeous Smiles Dentistry 491 miles They have an amazing team which have helped me to feel relax during my visits. Very k...
Prestige Smile Prestige Smile 495 miles Rip off, wrapped up in fake bargain, presented with a dodgy white smile. Dont be fool...
D - Spa D - Spa 506 miles
Melbourne Dentist Clinic Melbourne Dentist Clinic 1 km Melbourne Dentist Clinic 200 Spencer Street Melbourne - 3000 - VIC (03) 9999 9703 - h...
Richard Robinson, DDS Richard Robinson, DDS 2 km Dr Robinson has been my dentist for almost 20 years and he is truly exceptional. Reco...
Lifestyle Smiles Lifestyle Smiles 11 km Growing up I always thought going to the dentist was something to fear. The team here...
Lentini Dental Werribee Lentini Dental Werribee 28 km Dr Lentini is amazing. So great with our toddler. And the staff are so friendly. I co...
Brunswick Pediatric Dentist - Holistic Dental Brunswick Brunswick Pediatric Dentist - Holistic Denta... 1842 km Such a lovely team to deal with all the way from the admin to the dentists. The nurse...
Reviews
There has been a disappointing decline in the customer service. For instance, I emailed and was told someone would call me about my premium renewal and they never did. When I tried to call and after waiting several minutes on hold, I was told I had to speak to a different area, even though I thought I’d followed the correct prompts, and the call was then disconnected by AU. I tried to ring back but gave up after another several minutes on hold. I emailed to advise this. No response. The hospital and extras product that I have held over the years are discontinued after a few months so I am moved to a different product within each year which is always more expensive with extras I don’t need and clearly not suited to my needs so I need to alter it. My premiums then go up significantly each year. I’m not sure who benefited from the so-called premium relief and ‘returning $6m in savings to members’ during Covid, but my premiums have continued to go up several hundred dollars annually. Time to move on.
Watch out customers! When cancelling a policy they will continue to deduct money from your account saying they were unaware of cancelled policy. They were notified and acknowledged that they had received cancellation but still 2 payments later are still committing FRAUD AND THEFT!
Went to claim optical but AU have not processed my return confimation to them in March that l am still a student so account was suspended. Very poor effort and was on hold for 40mins also.
Very bad experience... Cancelled my Parents policy, forwarded an email for cancellation confirmation. After 7 working days they deducted my account and not refunded the money, I waited another 7 days my money is not credited to my account. They may look cheaper, but when compired the benefits they are not to the standard. When claiming your expenses first you need to pay your expenses by yourself, then only you are allowed to claim your benefits.
The waiting times and the overall waiting experience are terrible. It took over an hour for me to resolve a simple enquiry that couldn't be done online. I will be switching my insurance provider.
Phoned up for a matter and got passed through 3 different times each of them promising they would hand me to the right person. Had to hang up as I don’t have all day to waste. Shocking service
Can you please put the number of the dental clinic on that Google page instead of 13 29 39. That number is on the back of my mship card. I have it, it's not useful here. Team is great otherwise
Worst service you will get if you need to speak with them. Great return on extras but that's about it.
On hold for 40 minutes. The "Hold" message does not tell me how far away the likely answer time is, or how long the queue is. It keeps distracting me by repeating the same information, maybe 30 times to me. I only need to hear it once or twice. It is 2022. Come on Aus unity please treat your customers like their time is worth something.
Comment on this business

Australian Unity map

to add Australian Unity map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0032 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy