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Australian Red Cross Blood Service

  1. Adelaide
  2. Adelaide Medical Centre & Doctors Surgery

Reviews, get directions and contact details for Australian Red Cross Blood Service

Australian Red Cross Blood Service
Address: 301 Pirie St , Adelaide 5000, SA, AU
Phone: (08) 8422 1200
State: SA
City: Adelaide
Zip Code: 5000


Opening Hours

Monday: 07:30-18:00
Tuesday: 07:30-18:00
Wednesday: 07:30-18:00
Thursday: 07:30-18:00
Friday: 07:30-18:00

Update Info

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Reviews
First experience here was smooth and friendly. Second experience was a blow out. It happens. Felt more sorry for the nurse covered in my blood. I was fine. Last experience was very poor. I felt like I was an inconvenience, and that it was all just too hard for each and every staff member I encountered. Had an appointment at the beginning of the day. Didn’t get welcomed, stood awkwardly waiting to be directed. Then told by the staff that I couldn’t donate vein wasn’t ‘good’, I understand what that means but was ushered out the door. No explanation as to what I could do to help hydrate even more?, or whether I should try again in future or just give up donating blood. Given up simply because I feel like an inconvenience.
So, every time I've been here, there's been something which has made me feel like it isn't worth my time. The first time I went, I told them I was allergic to adhesive and certain bandages, when they had finished, they put on bandages I was allergic to. I ended up with a massive rash all up my arm. One positive thing was they had some nice sandwiches. The next time I went, they 'repositioned' the needle in both my arms so many times I was black and blue. But at least they had a nice staff member. Then it all went downhill from there. Each experience after that was worse, from rude staff, to waiting over an hour past my appointment time, to having nothing but dry jatz crackers and water available post the donation. When I fed this back through the call centre, they didn't take this on board. I tried to tell them I have a busy schedule, they said they can't guarantee appointment times at all if I am not able to get back to work on time, I'm not losing my job so you can get free bodily fluids from me!. They continued to phone me, asking over and over for my donations, but have not done anything to address my concerns. It's now to the point where I have blocked their call centre from calling me as I can't take the almost fortnightly harassment for my blood! For an organisation which depends on volunteers and generosity, your business model doesn't match your target audience.....
Wonderful caring professional's that make it so easy to give blood. My 7 minutes in a comfortable chair is the very least I can do for others, it's so so easy.
Nice Staff. Clean place. Donate blood, Save lives!
Friendly Staff and large spacious room.
Excellent place for plasma or blood donation! Team is very nice and professional. Place is clean :
I am always impressed with how caring and compassionate the staff are at Grenfell St. They make you feel so special for donating. It is great to see familiar faces that I know from the old Pirie st site. They are very professional but take that time to get to know you. Thank you for being inspiring, also love the Jatz biscuits and cheese!
Had some great experiences here, some not so great. Unavoidable blow outs some times, other times things go super smoothly, super quickly. The most consistent thing is that the staff can be oddly hostile and stand offish? Offish is totally a word. From the people at reception, the people doing the initial screening and even the 'needlers', I've been made to feel like I'm an inconvenience by someone at this place at each time I've donated. It doesn't dissuade me from donating, and I'm not looking for a medal but for a business whose sole idea is the fact that it runs on donations, you'd think a little more emphasis would be placed on making the donator feel at ease and comfortable through the journey. Again, hasn't happened every time I've donated, just enough to notice. Also, has happened to a few of my friends. But they give you Oak. And Oak is phenomenal.
It Is always an excellent experience at the Red Cross Regent Arcade Blood Donation Centre. They are extremely efficient at parting myself and my blood. They do it quickly & cleanly. There's even some tasty snacks and beverages for your post deposit delight. Get on down there and save some lives. #savinlives
Every 2 weeks I make my way in to the city to donate plasma at this centre. Friendly staff, short waiting times, efficient in their jobs. Plasma only takes 45 minutes and blood only takes about 8, take a few minutes out of your day and make your way in! The biscuit really is good.
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