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Reviews, get directions and contact details for Australia Post

Address: 1597 Ferntree Gully Rd, Knoxfield VIC 3180, Australia
Phone: (03) 9764 8260
State: Victoria
Zip Code: 3180


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I have lived in Knoxfield for almost 20 years and the Knoxfield local PO/Newsagency is by far the worst PO I have ever been to. I avoid wherever possible. 99% of my experiences have been completely negative. I’m often ignored at the counter when the store is empty apart from me, and the staff are just standing there chatting. The female staff are especially rude, and unhelpful, and speak to me as if they’re doing me a favour. They make rude comments whenever I’ve asked a question, as if I should already know, and am inconveniencing them. I don’t know how they have been employed there for so long, but I truly hate having to go there and always avoid it whenever I’m able to go elsewhere. Their customer service is just appalling.
7 years ago (08-02-2018)
I have had a parcel redirected to the post office as nobody was home to collect it. The post office has not bothered to notify me if is at the post office or even leave a card to advise that a delivery was attempted. It was only that I was wondering where my order was that I found out. Shocking service
8 years ago (09-08-2017)
Worst post office in Melbourne. Do not hold parcels for aus post required time.
8 years ago (13-10-2017)
Very good and helpful service
8 years ago (06-12-2017)
Not that good customer service always specially with the guy(some times rude) there on Tuesdays and Wednesdays. Saturdays its horrible with those ladies too :D But the Aussie guy there on Monday and Friday s are good :) Never recommend if you are regular customer but if you just go once in a while its okay this place is running by 4 ppls
9 years ago (18-06-2016)
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