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Australia Post

  1. Hermit Park
  2. Townsville Local Government Office

Reviews, get directions and contact details for Australia Post

"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 234 Charters Towers Rd, Hermit Park QLD 4812, Australia
Phone: 13 13 18
State: Queensland
City: Hermit Park
Zip Code: 4812


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
The worst post office for customer service I have come across, especially for a small business. They have not been rude once but on multiple occasions. Unwilling to help with basic postage label. I would rather drive 20 mins to the next post office.
Worst customer service ever that I have been experienced. Come many times to pick up parcel and they’re not allowed to get mine due to putting preferred name on parcel which I used it legally for everything. The lady is very insulting when they said I made up my name, don’t ever say something like that with people name. They also allowed someone else to skip the waiting line without saying anything.
Non Delivery of Parcel! Watched the parcel driver outside the residence make no effort to drop a small ink toner parcel off. Rather he heard the dogs next door barking & decided to scoot off in his van. I think he wouldn’t have got close enough to read the very small sign in the gate “dog inside”; he died 8 mo’s ago from leukaemia. Called A-Post and got “John”, who said doesn’t matter A-Post won’t ask drivers to fro parcels off if they read such a sign! I asked why then does our postie never fail to put letters in our mailbox from outside the fence? just as this guy could easily have done! Pathetic! A-Post needs new leadership & new management! Too many bad experiences recently! Can’t even find a complaint section on their A-Post website
The old lady with the horrid black eyebrows and blonde hair was completely rude to the young man behind the counter, he looked nervous and uncomfortable. Every time I’ve gone in there I’ve seen staff wanted posters all over the place, maybe the issue is not hiring more staff but treating your staff better so there’s less turnaround. Another lady also spoke up to her and told her to calm down and treat her staff members better, to which she talked back to that customer and said “what ever”. The young man on the other hand was lovely and served me super quickly and efficiently.
Definitely avoid sending packages if you have a broken arm as apparently Australia post requires everyone to write there shipping down and then read it out to the lady I mean what’s the point of having a computer in front of you if you can’t just tyre down the address
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