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Australia Post - Bakery Hill Post Shop

  2. Ballarat Post Office

Reviews, get directions and contact details for Australia Post - Bakery Hill Post Shop

"Besides postal services, we also offer insurance, police checks, money transfers, foreign currency exchange, gift cards and more.You can also pay select bills, renew your passport and withdraw or deposit cash at participating Post Offices – check Auspost’s website for participating outlets. For any small business mailing, eCommerce or marketing needs, please come in and speak to our friendly post office staff."
Address: 26-36 Humffray St N, Bakery Hill VIC 3350, Australia
Phone: 13 13 18
State: Victoria
Zip Code: 3350


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Have had a PO Box here for the past seven years. Lovely team of staff who are always happy to help! Very convenient and flexible hours - the ability to pick up parcels between 6-9am from the outside door and Saturday mornings has been great for those who can't get in during work hours.
The postie from here is absolutely useless. Leaving letters and cardboard out in the rain. My letters are now destroyed, this has happened on a number of occasions. I went out to my front door and received the attached literally 15 seconds after it was left there. Useless and careless, wish I could pick somewhere else to have my mail come from but unfortunately I can not.
Came in an hour before closing time today to complete a passport interview as I had been told by a staff member that it just needed to be within 15 mins of closing time. There were two other people in the store at the time of me lining up. I watched one older staff member with a condescending tone tell two people consecutively that she couldn’t help them with their requests. Her slogan seemed to be “someone else can do that, just not me”. And the other staff member told me they were too busy to do my application, but just genuinely seemed like she couldn’t be bothered. This was disappointing as I had come in after organising childcare based on a postal workers advice.
Always the most friendly and helpful service. I have recently had quite a few books redirected there rather than use home delivery as I have had to go to Melbourne, and the service, and level of notification, couldn't be better. It's really very good. Many thanks to the kind staff.
Worst for picking up a delivery the staff are fine but it's the leaving the note to pick-up a parcel getting there and being closed for whatever reason. Nobody notified at all today people get there's no power but if we're picking up a parcel let us know via text message before we have to travel to the post office only to be greeted by a we're not open sign. This has happened a multitude of times now.
Went in to collect a parcel that was authorized online to be picked up by me ordered by my partner and showed the lady the online ticket and she told me if he was the one who ordered it she needed to see him and his ID. I was so confused because this definitely didn't need to happen. My partner had to leave work today to pick up the parcel, and then asked if they made the right call turning me away. They lady that served my partner agreed that if I had my online ticket to authorize picking up someone else's parcel then they shouldn't need ID of the person who ordered it.
Disgrace! Dropped an Express envelope in their box and two days later still hasn't been scanned. The chain is strong as its weakest link and this post office is definitely super slow. Put rude and arrogant service on top and you get the perfect disaster. Will never deal with them again.
Extremely poor service reveived when attempting to pick up a parcel. Spoken down upon by the woman behind the desk in a condescending manner. I do not understand how a parcel which I was expecting and tracking number stated awaiting collection can just not be there and lack of care by employees is disgraceful. Avoid this business
Best auspost staff I have ever encountered. The ladies are lovely and always helpful. Very customer service orientated. I am pleased to have this as my local post office!
Even collecting a parcel is asking too much work of them. Definitely don't expect a smile, so disappointing that this is my local post office now
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