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Reviews, get directions and contact details for Austral Hotel

Austral Hotel
Address: 189 Victoria St, Mackay QLD 4740, Australia
Phone: (07) 4951 3288
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 10:00 AM – 5:00 AM
Tuesday: 10:00 AM – 5:00 AM
Wednesday: 10:00 AM – 5:00 AM
Thursday: 10:00 AM – 5:00 AM
Friday: 10:00 AM – 5:00 AM
Saturday: 10:00 AM – 5:00 AM
Sunday: 10:00 AM – 5:00 AM


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Reviews
Edit: Thankyou for responding I didn’t expect a reply. We added chicken which was an additional $6 each hence $28 each as I mentioned. And Yes we would have loved to address this at the time but like I said we waited over 1 hr for someone to come to our table but no one came near us and it was not busy at all. Check ur footage it will confirm.nnTerrible service with even worse meals!! Do not go here! Thieves. Ordered 2 salads & 1 drink & paid $69!!! Worst salads we have ever eaten. Could not eat one it was that bad & barely ate the other one. $28 each salad that you wouldn’t pay $10 for. Overpriced & disgusting. Drowned in dressing. Sat at our table for 1hr 15 mins waiting to staff to come clear our plates so we could discretely mention how terrible the meals were without making a scene and no one came near us whatsoever. Absolutely terrible. Would give 0 stars if we could. Do yourself a favour & go somewhere else. Massive thumbs down.
The best rump steak … last nigh and tonight perfectly cooked the meat is the tastiest the peppers sauce is delicious… it was 3 years since my last visit…. Still the same I came back the next night last time also
Went to the Austral on a friday night at 6.45, was seated immediately and ordered using the convenient online table system. Within about 5-10 mins, the drinks were delivered, and approximately 30 mins of ordering the entree and meal was delivered. Service was exceptional, and the meals were amazing. The other half has said his steak was the best steak his had in a long time. Definitely coming back
My steak was cooked sensationally as well as the pepper sauce and all sides, the wait time was surprisingly not very long as well considering how busy the restaurant was. Special mention to the lovely manager/owner i assume, made sure everyone was enjoying their meals and he engaged in friendly useful conversation. High recommend.
Ordered a rare rump and rib eye steak. Both were cooked to perfection, delicious and tender. Friendly staff, fast service and lively atmosphere. Best pub feed we have ever had!
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