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Reviews, get directions and contact details for Austral Hotel

Austral Hotel
Address: 189 Victoria St, Mackay QLD 4740, Australia
Phone: (07) 4951 3288
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 10:00 AM – 5:00 AM
Tuesday: 10:00 AM – 5:00 AM
Wednesday: 10:00 AM – 5:00 AM
Thursday: 10:00 AM – 5:00 AM
Friday: 10:00 AM – 5:00 AM
Saturday: 10:00 AM – 5:00 AM
Sunday: 10:00 AM – 5:00 AM


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Reviews
Best steak I had in Mackay - Came here for lunch and didn't disappoint. It's so nice when you order a medium rare steak and it actually comes medium rare - compliments to the chef.nnSteak was juicy, perfectly cooked and really enjoyable - will be back if I'm ever back in Mackay.nnStaff were great and recommended the Chefs special they had on can't remember the cut of steak but was awesome.
Edit: Thankyou for responding I didn’t expect a reply. We added chicken which was an additional $6 each hence $28 each as I mentioned. And Yes we would have loved to address this at the time but like I said we waited over 1 hr for someone to come to our table but no one came near us and it was not busy at all. Check ur footage it will confirm.nnTerrible service with even worse meals!! Do not go here! Thieves. Ordered 2 salads & 1 drink & paid $69!!! Worst salads we have ever eaten. Could not eat one it was that bad & barely ate the other one. $28 each salad that you wouldn’t pay $10 for. Overpriced & disgusting. Drowned in dressing. Sat at our table for 1hr 15 mins waiting to staff to come clear our plates so we could discretely mention how terrible the meals were without making a scene and no one came near us whatsoever. Absolutely terrible. Would give 0 stars if we could. Do yourself a favour & go somewhere else. Massive thumbs down.
We dropped into this bar during our recent short stay in Mackay, for a Wednesday night it was really busy which is testament to how good this bar is.nWe had a couple of drinks and ordered bruschetta and tacos to share, both were very nice although the tacos could’ve been a bit warmer.nThe atmosphere is very relaxed so if you’re in Mackay pop in and enjoy yourself you won’t be disappointed.
We were served by Roxie. It always is a great experience when we come and she is working. Nothing is ever too much trouble for her. She even remembered our names from previous visits. She made us feel valued and special. The food was utterly delicious, my steak was cooked to perfection. Obviously, we'll be back.
Went to the Austral on a friday night at 6.45, was seated immediately and ordered using the convenient online table system. Within about 5-10 mins, the drinks were delivered, and approximately 30 mins of ordering the entree and meal was delivered. Service was exceptional, and the meals were amazing. The other half has said his steak was the best steak his had in a long time. Definitely coming back
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