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Aquadome - YMCA

  1. Elizabeth
  2. South Australia Gym

Reviews, get directions and contact details for Aquadome - YMCA

Aquadome - YMCA

About

The Aquadome is owned by the Playford Council and is run by the YMCA. Please see here for prices: http://www.aquadome.ymca.org.au/discover/casual-prices/

Story

The Aquadome acknowledges that the internet as a communication tool doesn’t uphold regular business hours and we welcome your posts at any time. However, given the need to manage Aquadome resources, reviewing, moderating and replying to posts will occur on a daily basis with more frequency on days of events.
Posts submitted at other times will be responded to, or removed if in breach, as soon as possible the next business day. For urgent queries, please contact us on 8287 8800.
It is expected that users will behave in an appropriate and respectful way and not publish any content that is considered defamatory or inappropriate including but not limited to racist, sexist or sexual, threatening or abusive, harassing or bullying, offensive, obscene or contains profanity. Any content that contains the above will be removed and the member will be notified why their comment has been removed.

Address: 1 Crockerton Rd, Elizabeth SA 5112, Australia
Phone: (08) 8287 8800
State: South Australia
City: Elizabeth
Zip Code: 5112


Opening Hours

Monday: 5:30 AM – 9:00 PM
Tuesday: 5:30 AM – 9:00 PM
Wednesday: 5:30 AM – 9:00 PM
Thursday: 5:30 AM – 9:00 PM
Friday: 5:30 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
I have had bad experience after bad experience with the Aquadome and blue fit swimming held there. The worst I would have to say is my 6 year old son being treated poorly by his swim teacher to the extent that I could see she was treating him differently to the other children in the class due to a comment another staff member made apparently? at the end of the lesson I kindly asked the swim teacher if everything in the lesson was ok which she responded aggressive stating that she's not here for the drama and she had asked Levi is moved to another class, along with other comments, completely out of context to me as I had no idea of any drama as it's my child's 30 minute swim lesson, BEYOND inappropriate in every way. Ofcourse I reported this and apparently she was spoken to which I feel is not sufficient, if she is willing to treat a 6 year old poorly due to her own conflicts with other staff I do not believe she should be teaching children at all. Also the way she spoke to me was extremely rude and aggressive for absolutely no reason.nI had encounters with managers regarding this which I will say were all positive, they were all polite and also seemed shocked at her behaviour.nAside from this incident every week there is a rude staff memeber at the front desk, for example which I have MANY at the last lesson we arrived at the desk on the dot as we were running a little late and there were two staff members there one on the phone and one doing something on the computer, I was the only customer waiting for them to scan my child's class so he could attend his lesson and no one even looked up, after 4 minutes I timed it I said excuse me could you please scan this so we can go in as his lesson has started and the lady looked up and said I'll be with you in a minute.... a couple minutes later she scanned the card but was extremely rude and abrupt. Things like this are a weekly occourance with numerous staff, it feels like a prank at this point, not a good business front that is for sure.nAlso to add the life guards have a weird chip on there shoulder and literally march around picking and choosing who they tell off and why, I don't know what's going on with the staff at this place. Feel free to contact me if you would like to, don't respond telling me to contact you as I have numerous times and I feel adaquet steps have not be taken to deal with the issues flagged, mainly the teacher Gabbie bullying my son during a lesson due to her own personal problems.nI realise there are good staff members that work here but it is unfortunate they are sharing a work place with so many inadequate staff members.
The 24/7 gym is good but it gets quite busy between 4am and 5.30am and we have only have the disabled toilet between approximately 20 people which causes issues if someone is having a shower. Pool staff get there at 5am and start working on the pool. The toilets aren’t opened until sometime between 5.30am and 5.45am. The early gym birds are treated like an inconvenience and are put at the end of the queue. Surely the toilets can be opened when staff are walking past on the way in. Very very disappointing and although I have been a member for quite a number of years I am seriously thinking of cancelling my membership. Please treat us with respect and grant us the right to use the toilets as early as possible.
The Lifegaurds there need to be trained on how to speak to the public properly, there is one particular female lifeguard with glasses and multicoloured hair that is always rude to parents and other patrons in the ways she speaks to them. Everyone understands the safety aspect of making sure that children are at arms reach and that kids are wearing the appropriate wristbands to identify, but she is next level rude. Management need to retrain her.
Very stuffy and hot inside the pool. A lot of the time we felt like we could not breathe and lack of oxygen. No apparent air ventilation nor AC. No windows/doors are open. It’s not a good experience inside the pool and it is also not good for people’s health. Very poor air quality in there. Some staff working there are rude and not friendly at all.
The place is great but the professionalism for the digital aspects are almost zero so I do not suggest anyone to register online.Active Carrot doesn't make sense at all. It kept saying wrong password after I reset three times.Also I got email saying that they cancel the joining fee for a while, I can't see the offer at the website.
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