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Access Canberra Service Centre

  1. Gungahlin
  2. Australian Capital Territory Local Government Office

Reviews, get directions and contact details for Access Canberra Service Centre

Access Canberra Service Centre
"Dedicated quiet period from 9-11am weekdays to support vulnerable Canberrans."
Address: Winyu House, 125 Gungahlin Place, Gungahlin ACT 2912, Australia
Phone: 13 22 81
State: Australian Capital Territory
City: Gungahlin
Zip Code: 2912


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I’m unsure why every time I call Access Canberra, I get no help and the complete runaround call this person, except it’s the wrong number or a person who isn’t even related to the information or just the complete wrong information. It almost seems like most of the people working here are either incompetent at their job and know nothing or are just super lazy. As a government service you need to do better.
Walked in door to do a NSW to ACT car rego and drivers license.nnVery polite young lass at front desk asked for my documents. sat down with me and went though them, sorted out what was really necessary explaining what she was doing, and directed me to desk 7nnLovely helpful young lady went though what was needed explaining as she went. I could not finish rego swap as I didn't have my NSW plates with me and no screwdriver to take them off. No problems she said, and with Drivers license come back next week as we have to check a condition on your NSW license.nnVery impressed with cheerful, professional and helpful staff.nnBack again today to complete license and rego change and . hooray, I got the same nice lady, Shelley. We had a chat and she sorted all my needs out very cheerfully and professionally. Full marks.
It is ridiculous that we pay a lot of tax and receive this rude service. The receptionist lady with single braid is rude, arrogant and lacks of training. I read the access Canberra website about the requirement of residency proof. I provide 3-month bank statements and she asked me to provide more. I said I checked the website make sure the bank statement is enough. The funny thing is another receptionist lady try to give her a paper maybe about acceptable documents when I said this. She refused to check the paper and gave me a waiting tickets unwillingly. If I didn’t say that I definitely need to go back to prepare more documents which are actually not needed. The gentleman on No.9 desk today is good and polite!
I never thought the day would ever come. I received impeccable service from Matt at Gungahlin Access Canberra. He was polite, respectful and efficient. Thank you, I hope your supervisor sees this message and reminds you that your good work is valued.
The lady at front desk African, not a racist comment towards her but was so rude and unprofessional to us upon general enquiry. It was around 10:50am. While asking for a simple question she got mad on us and referred to manager as if it was a big deal. If she didn’t have patience to serve people then she is not supposed to be at front desk for public service. Her daughter was there at her workplace for their personal reason. Instead of serving us she was into her personal matter. She behaved as if she was superior at work. She was so so arrogant.She was so unprofessional on her duty. She is a public servant and should have helping nature but she was such a terrible person to deal with. Thanks to her for ruining my day with such a rude behaviour. Google does not allow to give negative star, otherwise the service I got at this place don’t even deserve 1 star.
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Access Canberra Service Centre map

Directions to Access Canberra Service Centre with public transportation

Gungahlin Place 180 meters
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Gungahlin Place Plt 3 Arrivals 210 meters
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Gungahlin Place Plt 3 210 meters
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Gungahlin Place Plt 4 290 meters
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Gungahlin Place Plt 4 Arrivals 290 meters
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