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Reviews, get directions and contact details for About Face - Ponsonby

About Face - Ponsonby
"At About Face, we deliver the best in beauty. We offer Auckland’s most comprehensive range of facials – from relaxation facials to those incorporating skin peels or Omnilux Light Therapy and high-tech courses such as Fraxel, Collagen Induction Therapy, Clear + Brilliant and IPL. Our clinics also offer massage and spa treatments, hair removal, manicures, pedicures and spray tans. With 7 clinics Auckland-wide, we combine the friendliness and warmth of a family business with the professionalism and expertise of world-class skincare specialists. Visit one of our modern skin clinics and discover why we’ve been voted New Zealand’s favourite beauty clinic and won numerous awards."
Address: 18 Jervois Rd, Ponsonby, Auckland 1011, New Zealand
Phone: 09-378 4140
State: Auckland
City: Auckland
Zip Code: 1011


Opening Hours

Monday: Closed
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I have been going to About Face in Ponsonby for over a year and I am so happy with the progress I have seen with my skin! The in-clinic facials are incredible and their support around my at-home daily routine has been incredibly helpful. Hayley, Sonnie, Alicia, and all the other women I have met at the clinic are incredibly professional and knowledgable. I look forward to every time I step into the clinic!
The most fabulous selection of treatments and products. The team are delightful and care so much about me and my skin. The outcome - I leave feeling amazing with glowing skin!
I received the Pure Fiji Island Time Facial and LED treatment. The experience was so relaxing! My skin feels so hydrated and my sister said I'm glowing now. The products used smelled great and the massage was lovely. Not masseuse grade technique but such a treat - I almost fell asleep! The complimentary brow touch up was nice too. There are some missed hairs but I don't mind as I'm not too picky about my brows just in case anyone is. The treatment was a gift and my first ever facial, making it special for a young person such as myself. They recommended a few products for the skin concerns I expressed but didn't try to push products on me which I appreciated as a tertiary student.
The most amazing treatments and service. I’ve been going here over a year and love it. Have had dermapen peels and lights with Sunni, the most amazing Power of 3 facial work Chandrika, and always welcomed in by the friendliest gal you’ll meet Hayley at reception. Highly recommend for top Class treatments but also service that makes you feel like family.
About Man in Ponsonby are awesome for facials and especially Laura, I got a complete voucher to have a facial as a birthday gift. What an incredible experience, they offer you beer on arrival and I chose Asahi although there is also whiskey. The actual facial treatment for this particular voucher is great and my face has never felt so good, the skincare products are very high quality. The shoulder massage after is fantastic. I'm so appreciative to About Man for their care, guidance and advice. I go regularly now and I've not had any shave rash ever since, worth it.
About Face facials are the gift that keeps giving. My skin feels great for days beyond the treatment. It's exactly a treat you are meant to have.
Most beauty therapists are not a fan of people like me - I take care of my skin by eating well, getting enough sleep, and not smoking, and I don't buy into the pseudo-science of skin products or the guilt tripping that comes with it. I don't use any harsh chemicals or scented products on my skin, and coconut oil and a scrub with baking soda is about all I do. I don't wear sunscreen every day as I'm Vitamin D deficient and in summer use zinc oxide and good old staying in the shade. All that aside, I like getting facials because a bit of pampering and relaxation never goes amiss and I like having stuff rubbed on my face in a dark quiet room having a bit of a glow the rest of the day. This was the second time I had the Island Time facial. The lomi lomi massage was heavenly and I simply melted, I was so relaxed, as well as the foot massage which was so gentle and lovely. The facial was nice too, but I was quite annoyed that when it was done, the therapist gave me no time to just relax for a few minutes but wanted to grill me more about my skincare routine, sell me products and book another appointment. I know this is part of the song and dance - they have to try and push the products, make you feel inadequate, and get you back in to spend more but the timing was all wrong. It's probably the training but to be honest it nearly spoiled the whole experience. I would recommend if you want to just relax to tell them ahead of time that you don't want to discuss anything while you're on the table and you'll be happy to have a chat about products etc after you've gotten changed. Then you can politely decline if you're not interested or have a proper look if you are, pay and leave.
Fantastic experience, really hands on and the lovely ladies gave heaps of insight and tailored advice to what works best for me. Would definitely recommend.
Fantastic salon with the full range of beauty services and best products. Customer service is also exceptional.
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