Tom Yum Goong

Horrible customer service. I read the takeaway menu listed on the window outside. I walk in and the lady rudely yells at me saying "Takeaway?! Takeaway?! You read the takeaway menu outside so takeaway?!" Other customers laugh at this lady and yell "Table for two!". My husband and I look at each other in confusion. I say to the lady "What time do you close?" thinking that they might be closing soon and that might explain why she's being so impatient and wants us to order takeaway. She ignores my question and carries on to say "Takeaway!!?". My husband interrupts her and says "uhh... table for two please?". She rolls her eyes, and rushes us to a table and says "Here, table for two. Dine in menu is different price to takeaway menu and you were looking at the takeaway menu! Look at the dine in menu!". My husband and I chose the takeaway option just so we didn't have to interact with the service lady because she made us feel so uncomfortable. I have worked in hospo for 5+ years and have never come across such terrible customer service. I am never going back there and will never recommend it to other people.

The service was shocking. Service with no friendly greeting but instead greeted by a loud "TAKEWAY?! TAKEAWAY?!". She was very rude and made us feel very unwelcome without us even saying a word. Never going back. Even other customers that finished their meals said to me "The service is shocking." The food was nice but the service was horrible.

My first experience was very good, with service and food exceeding my expectations, so of course I went back. I tried their takeaway menu about a month ago and now Thai is a weekly treat. Each visit I have tried something different and have to say the fresh flavours and depth is a welcome change to the usual takeaway Thai offering. I will be a regular.

The taste and quality is very good. Occasionally N offnight but its not the norm and we have had our orders mixed up which is so dissappointing - in yodays fonacial climate the owners have yo.ip the st standards on service food pr and the customer is always right. We have dropped our standards as customets Nd sllowef shaky service

Have tried hard to like this place as it is my local, but have come to terms with having to drive past it when we want Thai. Unfortunately an under trained and over worked young person in charge of front of house that makes for a confusing experience. Frustrating to always have errors in the orders.

Great food, very good variety in the menu. Portion size is very generous. Fresh ingredients and very tender meat. Despite the fact that they were super short staffed and only working 2 people husband and wife they took care of us very kindly and with smile on their faces. I highly recommend this restaurant.

Great food. Kind people. An a really nice atmosphere.Food: 5/5

The most devine Massam Beef curry for a very long time. Lovely waitress, great food. Highly recommended

I do the rounds at every Thai restaurant from St Heliers to Missionbay. Tom Yum Goong is number one favourite for Thai Beef Salad, Duck for a King Red Curry and all the other curries.

Authentic, full of flavour It used to be the favourite Thai But Be prepared for quite slow service, not to get what you ordered. Probably best done as a takeaway, you might just wait for a while. I won’t be going back

Directions to Tom Yum Goong with public transportation

---