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TLC Drycleaners Ponsonby

  1. AUK
  2. Auckland Dry Cleaning

Reviews, get directions and contact details for TLC Drycleaners Ponsonby

"Experienced and Professional High Quality Dry Cleaning services. We use HYDROCARBON solvents and more ENVIRONMENTALLY responsible dry cleaning machines to service our values and kindly customers! The HYDROCARBON solvents used today, with their high purity, are completely SAFE for the environment, as well as for laundry service employees and CUSTOMERS!!!"
Address: 164 Ponsonby Rd , Auckland 1011, AUK, NZ
Phone: 09 378 6498
State: AUK
Zip Code: 1011


Opening Hours

Monday: 07:00-18:00
Tuesday: 07:00-18:00
Wednesday: 07:00-18:00
Thursday: 07:00-18:00
Friday: 07:00-18:00

Update Info

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Reviews
My suit has been ruined. Owner said that it has faded. How? You can't fade a 55% polyester and 45% Viscose Its so obviously the chemicals they used and its has yellow patches all over. They are to blame and would not accept fault which is bad customer service. I wasn't even asking for a refund. Hopless
DO NOT USE THIS DRY CLEANER If I could give zero stars I would. This place destroyed a pair of my trousers and aggressively refused to even discuss that they did it. The lady called me a liar, she wouldn’t talk about helping to have them fixed, she just kept saying “you did it, you did it”. The trousers are unwearable now with the damage they caused. I had 3 other things cleaned there that were fine and I told them that, and reasonably said they obviously made a mistake and what could we do to sort it out, but the lady only wanted to argue with me. Don’t ever trust your clothes with this place. They call themselves TLC but they are not tender, they have no love for it, and they literally do not care about you as a customer. I am very angry about the experience and will tell everyone I know.
Terrible service, ruined a blouse of mine and said the marks were there beforehand even when I had proof they weren’t and they never made note of it on the receipt. Refused to accept responsibility and wouldn’t let me take my other items without paying for the ruined one. Been here a few times and nothing ever gets properly cleaned, don’t waste your time
Terrible service. Completely destroyed our curtain it all stuck together and ended up with holes in it. We could not use it and it was only 4 years old. They argued and charged us full price for the dry clean even though it was ruined and they would not back down. NEVER USE THIS PLACE there are much better dry cleaners across the road.
Warning: make sure you check your garments before paying! The ruined a perfectly good blazer in what was a very simple job. Any other dry cleaner could have done it.
I recently had some drapes drycleaned and they look amazing, even got a water mark out of the thermal backing where I had left the window slightly open. Very pleased.
My favourite place for my drycleaning , it's very good job to fresh my very old feather duvet up and looks like new one , well done.
The pants I had dry cleaned at TLC were returned with bleached marks and are no longer wearable : Staff were not interested and said it was impossible for them to damage any clothing.
5 stars service!!!
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