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The Palms Medical Centre

  1. Manawatū-Whanganui
  2. Palmerston North Hospi̇tal

Reviews, get directions and contact details for The Palms Medical Centre

The Palms Medical Centre
Address: 445 Ferguson Street, Palmerston North Central, Palmerston North 4410, New Zealand
Phone: 06 354 7737
State: Manawatū-Whanganui
City: Palmerston North
Zip Code: 4410


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
Make every interaction difficult. Will not order repeat prescriptions without a face to face appointment. Reception is rude. Worst decision ever joining The Palms. Will be changing to my old provider.
I have lived in Palmy for almost 3 years now and have been enrolled at The Palms for approximately 6 months. Have always had nothing but the best service from them, whether it be as a walk in patient to the acute care, seeing my GP there, or picking up a script from the chemist. I always find all of their staff to be kind, compassionate and caring, including the receptionists. I would highly recommend this place to anyone.
I called today and the lady who answered the phone was very kind. I ended up visiting the Palms. This is my first time at the Palms. The two receptionists were extremely nice and kind.
My experience here was absolutely infuriating! The receptionist told me to come back later or the next day because they were at capacity. When I pushed for a specific time, she said, “Well, it’s just a sore throat. It’s not like you’re going to die.” Are you kidding me? I asked if they could give me an idea of when I might be able to return, and she replied, “We have 17,000 patients and can’t call every one of them to update them.” This is outrageous! It felt like I was being dismissed and told to wait and see if my situation worsened before getting any help. This is unacceptable and shows a complete lack of professionalism and empathy.
I have been visiting The Palms for a number of years. Visited again today, the receptionist was very very nice, wait was not for too long. Peter Bauer the Doctor who attended to me was very very understanding, took me seriously and was exceptionally thorough. I would highly recommend The Palms. Thank you for your help and reassurance today, even arranging a follow up call in a couple of days.
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