Spring

I have been to the St Helier's branch frequently over the last few weeks with my daughter for a facial, massages and nails and can highly recommend Spring Spa. Each time we have come out feeling relaxed and pampered. A delightful experience which I would highly recommend

Not happy. I was given a full body massage for Spring Spa as a gift. It took me a while to fully relax during the experience however during the massage there were things banging and staff making noise in the room next door for a period of time. After some time I asked the therapist to ask them to please quieten down. I don’t think noise like that should be allowed in a therapy room and I felt ripped off as I didn’t get to relax after that. I did make mention to the receptionist and have not heard a word from them again. What a bad experience. The therapist that worked on me was lovely.

I’ve been going to spring spa for massage regularly, but I have experienced quite a few miscommunications in booking with them on the phone. They have confirmed the booking on the phone with me however, they haven’t even made the booking which they said they did! They have confirmed the booking and I also double checked to make sure i had the dates booked. However, this time I had to postpone due to the person I get massage from was sick, of course I understood and was happy to postpone it. But I noticed i didn’t get a confirmation txt the day before so called in the morning to check and actually there was no booking made! I scheduled my day for it, but due to this occasion, I now have to wait another month to get the treatment. This has been a very disappointing experience with spring spa. They should be making sure all bookings are secure when they talk to customers on the phone…

I had a lovely pregnancy massage today with Tiwani not sure on the spelling sorry. She really looked after me, had great pressure and made sure I was super comfortable throughout. Looking forward to going back post baby for some more pampering!

Went on the weekend for a nice spa day before my anniversary. I had gone to the ponsonby branch before which was fine but wanted to find something not so in the cityshich is why I gave this branch a shot. Unfortunately the experience has left me never wanting to return. The atmosphere wasn't the greatest but my biggest disappointment was paying a premium for a hot stone massage and getting nothing of the sort. I got a massage followed by the lightest brushing of hot stones. Ive had a lot of Massages and quite a few hot stone and the point is to be massaged with the stones. I should have just saved myself $50 and got a basic massage. The air con also wasn't on and the head rest was so pulled with blankets and sheets I could hardly breath until I was able to flip over. The experience just made me want to stop halfway through and and not relaxed at all. The only reason I am giving two stars instead of one is because I also got a milk and sandlewood pedicure and my nails turned out very pretty. It was odd that the foot bath and scrub was after my nails were painted though and there was no foot massage. In some fairness but also disappointment, the website descriptions of treatments are very minimal and lacking but for the price in comparison to other salons you would typically get a massage as well. Before I paid and left I was asked how it was and after hesitation I did say it was just okay but both women didn't inquire any further making me feel that they didn't care and just wanted me to pay and get out. I didn't get a text reminder for my appointment even though I overheard one of the therapist at the register insisting to another customer they send texts. So overall, an extremely disappointing and disheartening experience. My hunt for a decent Auckland Spa outside the premimim Chuan Spa continues.

Had a truly amazing anti-ageing facial today done by a lady named Siska. Wonderful massaging techniques. Highly recommended.

Came in for a couples massage with high expectations and so disappointed, when you pay $210 for a couples massage you expect to come out feeling rejuvenated, complete opposite, very ordinary massage, therapist not at all friendly. My wife’s massage was still better than mine. Very overrated and expensive place. Don’t mind paying good money for something good but this definitely not worth it, not doing it again.

Ohhhh such a relaxing place every time I've been I've been even more relaxed coming out. Wish I could stay there for the day. Very professional and friendly staff. Thanks for the great experience every time.

Amazing experience. Lovely staff, surroundings and the massages are always top notch. Highly reccomend.