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Rotorua Hospital

  1. Bay of Plenty
  2. Rotorua Hospi̇tal

Reviews, get directions and contact details for Rotorua Hospital

Rotorua Hospital
Address: Corner Arawa Street, Pukeroa Road, Rotorua 3010, New Zealand
Phone: 07 348 1199
State: Bay of Plenty
City: Rotorua
Zip Code: 3010


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

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Reviews
My eldest son had a dental surgery last year December. It was very smooth from reception, nurses, doctors they are all very accomodating. Truly it was a succesful operation. From the bottom of my heart together with my family we are truly thankful and grateful. More power and God bless.
My mother was in the care of the Surgical Day unit and was treated rather poorly at the end of her stay.nShe said the staff was fine and lovely the first day, but on the second and third days of her stay she was not listened to whatsoever.nShe was kept awake for 41 hours due to their lack of changing the medication that she was telling them was keeping her awake when she wanted to sleep through the pain of healing from her surgery.nSecond day the hospital saw a pick up in patients, which i understand made them more busy but my mother went without her medications that she was meant to get every five hours. I had to come and remind nurses about her and even then it was rather begrudgingly.nnThird day was absolutely horrid, she was still coming down from the effects of anaesthetics and some of her medication and she was only given paracetamol for pain relief despite going through surgery not even 55 hours earlier. Nurses and Head of staff were also rude and asking her if she was going home today even though she was clearly in pain and her blood pressure wasnt good the entire stay.nnA handful of nurses and helpers were lovely and i thank them for being amazing
My kid was sick yesterday and went to Rotorua hospital emergency around 4:00 PM. The old lady enter information into PC was very rude and her first question was if I have visa??? I felt she has mental health problem because was asking me questions and did not let me to answer to her questions. We waited for 3 hours and then I asked her we are waiting for 3 hours and my kid is sick, she told me doctor is busy. We waited for another hour, around 8:30 PM I asked her my kid can not wait more than this and she said doctor is busy but nurse might see my kid after another hour. They were not busy just did not want to see patients. We could not wait more and left hospital. A very bad experience. My son is still sick.
Happy to provide a 5-star rating for the team in the Emergency Department covering a Sunday afternoon in July 2025. All were friendly and welcoming and sorted out registering and treating me as a UK citizen. The nurse practitioner who treated me/my broken 'foot' was amazing and I left very happy with all they did - not so happy to have broken my foot halfway through my holiday in beautiful Aotearoa though, whoops!
Now obviously wait times are never the easiest thing, but I was happy overall with how they triaged my issue and treated me when I really needed it. They looked after me well in ED and I was able to speak up if something wasn't right, which it actually was! Thank you lovely receptionists, HCA's, volunteers, nurses and doctors. Love to see you guys work as a team professionally, really putting the patients as the #1 priority and main focus. Because of my positive experience I'm able to be at home feeling much better, not terrible like I was before staying the night.
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Rotorua Hospital map

Directions to Rotorua Hospital with public transportation

Rotorua Hospital - South (Pukeroa Street) 40 meters
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Rotorua Hospital - North (Pukeroa Street) 40 meters
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Ranolf Street - Cnr Arawa Street 260 meters
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